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KYLE JAMES
KYLE JAMES | Page 27
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
325 Reviews
Dealership Experience
12 yrs, 7 mos
Industry Experience
12 yrs, 7 mos
Languages Spoken
English
325 Reviews
Write a Review
325 Reviews of KYLE JAMES
March 15, 2019
Too long to fix Over 1 1/2weeks and still no contact with whoever is supposed to come and fix the problem. Don’t seem like there is much concern. Maybe I should have Over 1 1/2weeks and still no contact with whoever is supposed to come and fix the problem. Don’t seem like there is much concern. Maybe I should have stayed with Mazda. More
by jlguydish
Verified Customer
March 12, 2019
Fast and friendly My car was serviced promptly and the interaction with the service personnel was quite pleasant. I'll gladly continue to make the drive from Fayettevil My car was serviced promptly and the interaction with the service personnel was quite pleasant. I'll gladly continue to make the drive from Fayetteville to have my vehicle serviced here. More
by crowbaitbob
Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez
March 11, 2019
Great service Friendly, timely, great service. Trustworthy employees. Knowledgeable staff. Waiting area is clean and inviting. I would recommend visiting this facil Friendly, timely, great service. Trustworthy employees. Knowledgeable staff. Waiting area is clean and inviting. I would recommend visiting this facility for servicing their toyota vehicle. More
by SERUDISILL2131
March 10, 2019
Good and Bad They fixed the water leak in my car and fixed a squeaking belt. Other than that, I had to return several times to have it fixed correctly. Management They fixed the water leak in my car and fixed a squeaking belt. Other than that, I had to return several times to have it fixed correctly. Management did help make it right, but my first two visits resulted in an unsafe vehicle. I had return twice to have the work fixed. Ultimately, management did intervene to correct the mistakes. More
by JOSHUA.ATKINSON120
Other Employees Tagged: Julian Hernandez
March 10, 2019
No the usual really good service. My visit on Friday. March 1 was for 30,000 mile check. I brought the car in at 9:30, I knew the service would take a little longer because of service My visit on Friday. March 1 was for 30,000 mile check. I brought the car in at 9:30, I knew the service would take a little longer because of services done at 30,000. That being said, service came out about 11:40 and outlined needed services, recommended services and a problem that needed to be repaired(covered under warranty). I was told the repair(and services) would take an additional 4-4 1/2 hours. They offered to shuttle me where I wanted. I went across the street for lunch and did some shopping. Once I returned to the waiting area I did not hear anything till after 6. Work was not completed until after 6:30, no one gave me any updates till after 6 when they were doing a test drive. I guess because it was rainy and late, my car was not washed, paperwork says a complimentary wash was done, car was not washed. I am pleased with the care the service department takes with my car, but I was not given a good estimate of the amount of time required, it took almost three hours longer than expected. More
by HATCHERTERI083
March 10, 2019
Great visit! Every time I come in for a service everyone is professional and friendly. Also everything is done in a timely manner and there is even a play area for Every time I come in for a service everyone is professional and friendly. Also everything is done in a timely manner and there is even a play area for the kids! More
by Mylee23
Other Employees Tagged: Chan Coleman
February 25, 2019
Recall. Day at the spa Paid for day at the spa during a recall visit . It was not done. They took my payment, yet did not clean my car. Disappointing. Had to go back and com Paid for day at the spa during a recall visit . It was not done. They took my payment, yet did not clean my car. Disappointing. Had to go back and complain. They took an hour, and cleaned it. Then, they told me cleaning the back of my PRIUS is not covered. Must pay the 150 day at the spa for that. Very unhappy. More
by HARRIET.BRIGHT
Other Employees Tagged: Chan Coleman, Julian Hernandez , Geoffrey Ahlmark, Dani Lopez
February 19, 2019
Service to my Toyota Camry My service experience with Fred Anderson Toyota of Sanford was great the service technician was friendly and helpful as he noticed a few things that n My service experience with Fred Anderson Toyota of Sanford was great the service technician was friendly and helpful as he noticed a few things that needed to be done that I was not aware of and made some suggestions .I appreciated that very much More
by Psbenz
February 18, 2019
Great customer service! Kyle was the best! The service center was great! Kyle was amazing! He’s definitely great at customer service. Chan is great too! Please recognize those two! Good people The service center was great! Kyle was amazing! He’s definitely great at customer service. Chan is great too! Please recognize those two! Good people with knowledge and a friendly face are hard to find. Kyle answered any questions I had any the service or any issues I was experiencing. More
by SabrinaArnette
February 18, 2019
Quick and polite We had a wonderful experience. Our service was done very fast and everyone was very polite and helpful! Kyle took very good care of us ! We had a wonderful experience. Our service was done very fast and everyone was very polite and helpful! Kyle took very good care of us ! More
by mee6590
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