KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford

KYLE JAMES | Page 17

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.9
325 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Languages Spoken

English English

4.9

325 Reviews

Write a Review

325 Reviews of KYLE JAMES

November 25, 2019

Dealership Rating
Employee Rating

Always great service I have utilized Fred Anderson Sanford for several years mainly for routine oil and filter changes and they have always done an excellent job! I would More

by TWISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Nov 25, 2019

Fred Anderson Toyota of Sanford responded

TWISNER - Thanks for sharing your amazing service experience and recommending our dealership to your family. We appreciate your business.

November 23, 2019

Dealership Rating
Employee Rating

Regular oil change and service. Waited for car to be serviced. Nice comfortable area. Was offered doughnuts and something to drink. I don't remember the waiting time but seemed norma More

by MARGIE.S.RUBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Fred Anderson Toyota of Sanford responded

MARGIE.S.RUBIN - We are so happy that you had a satisfying service experience and that you received a great price on your tires.

November 22, 2019

Dealership Rating
Employee Rating

3000 mile service. Appointment made by phone was very easy.. Good timely service. Got my car in on time as scheduled. Making app was easy on phone. Offering wash is nice but already clean so I declined. More

by ekspaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Fred Anderson Toyota of Sanford responded

ekspaulding - So happy to hear that you had a nice and effortless service appointment at our dealership, visit us again soon.

November 20, 2019

Dealership Rating
Employee Rating

I received a recall notice on my 2014 Corolla on the transmi Kyle was very friendly. When I left my car with him I asked if he would give me a call when it was finished. He said yes and called me back in a short More

by CHAZZRAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Fred Anderson Toyota of Sanford responded

Happy to hear you had a 5-star experience with us! Thank you for sharing and we look forward to seeing you again.

November 20, 2019

Dealership Rating
Employee Rating

I do NOT recommend this dealer for service or sales I was told at the time of purchase that this dealership would match the lifetime free oil changes that Ford had given me, now that say they do not do More

by LISA_B1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chan Coleman, Julian Hernandez , Laura Long, Dani Lopez, Juanita Mendoza

Nov 21, 2019

Fred Anderson Toyota of Sanford responded

Lisa - we are sorry to hear that you've had a frustrating experience with us. We'd like to learn more about your experience. Please reach out to our General Manager, Greg Davison, at (919) 895-6516 whenever you get a chance.

November 17, 2019

Dealership Rating
Employee Rating

It’s a pleasure going and getting my car done I have had my Rave 4 2 yrs now. I have always had a pleasant experience with the service dept. They are excellent in their customer needs and concerns More

by dholland090154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Dani Lopez

Nov 18, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the kind words! We appreciate your positive review.

November 12, 2019

Dealership Rating
Employee Rating

Awesome customer service. Kyle is the best. I had a question regarding the cost and the service rep was responsive and informative. I love the service team. They are 5 stars always! More

by RODASARA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez

Nov 16, 2019

Fred Anderson Toyota of Sanford responded

Thank you for leaving this positive review! We appreciate it.

November 10, 2019

Dealership Rating
Employee Rating

Awesome service I love to get my car serviced at Fred Anderson Toyota. The staff is very friendly and service is excellent. They make you feel right at home. More

by YM.LUSHIOUS313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2019

Fred Anderson Toyota of Sanford responded

YM.LUSHIOUS313 - So pleased to hear that you feel right at home when visiting our dealership, we truly appreciate your business.

November 07, 2019

Dealership Rating
Employee Rating

Service Kyle is always helpful when we bring our Camry to be serviced. He recommended tires at our last visit and had them quickly installed for us. We look f More

by Laurenbranch2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2019

Fred Anderson Toyota of Sanford responded

Laurenbranch2012 - Thanks for sharing your great experience at our dealership and for taking the time to leave us a review. Happy to hear you had a helpful experience with Kyle. Thanks for visiting our dealership.

November 06, 2019

Dealership Rating
Employee Rating

The only thing mechanic didn’t put my oil sticker on windsh. They didn’t put oil sticker on my windshield. Please send it thru mail as promise. Would like to know when it’s due for the next oil change More

by FLORENE_FIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2019

Fred Anderson Toyota of Sanford responded

Thank you for the positive review and feedback. We hope to see you again soon.

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