KHALIL R. MERCADO CORREA | Page 5

Service dept Was attended to right away Problem diagnosed and taken care of efficiently Was kept informed of the progress while waiting Appt scheduling was ea Was attended to right away Problem diagnosed and taken care of efficiently Was kept informed of the progress while waiting Appt scheduling was easily done More

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Great service Khalil and Casey are the best service advisors anyone can ask for. They have been my service guys for 10 years. I followed them from another Acura dea Khalil and Casey are the best service advisors anyone can ask for. They have been my service guys for 10 years. I followed them from another Acura dealership. They are very honest and trustworthy. I recommend this dealership because of them. They are the reason I still buy Acura cars. More

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Great attentive service. Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! More

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Service and wait times were exceptional I have done business with Duval Acura since Khalil Mercado began his employment there. He is by far the most accommodating person I have had the pleas I have done business with Duval Acura since Khalil Mercado began his employment there. He is by far the most accommodating person I have had the pleasure of doing business with and I have owned Acuras since 1989 and Khalil for the past 10 years. His knowledge and professionalism and style of explanation are truly wonderful. I have Peace of Mind in all my business dealings with him More

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Great service experience Amazing service experience. Everything I needed done was done in a timely manner. No issues and great communication. Was not left wondering the status Amazing service experience. Everything I needed done was done in a timely manner. No issues and great communication. Was not left wondering the status of my car. More

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Best dealer in north fla Acura owner for 20years. Can’t say enough nice things about this dealership the quality people who work there. From sales to service, 1st class! Acura owner for 20years. Can’t say enough nice things about this dealership the quality people who work there. From sales to service, 1st class! More

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Wonderful!!! This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuiti This is my first Acura after driving Volvo’s for 20 years and I continue to be impressed with Duval Acura in all areas. Our salesperson, Cain, intuitively knew what we were looking for and answered all of our questions patiently and wasn’t in the least bit pushy. As a matter of fact our entire experience was the complete opposite of what you’d think - no pushy salespeople, no price haggling, no shady behavior. It was fun and pleasant and we left with a great deal on an amazing car that we love! HIGHLY recommend!!! More

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Mr. MercadI, oil change and tire rotation Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnosti Mr Mercado was very good to deal with despite having a heavy workload with many, many customers. He explained our work well, which included diagnostics on an oil leak, and explained our options thoroughly. High marks to him. More

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Regular maintenance for MDX 2011 I have visited for A15 maintenance for MDX 2011, they also recommended for brake pads replacement. Khalil took care off me. He also provided some disc I have visited for A15 maintenance for MDX 2011, they also recommended for brake pads replacement. Khalil took care off me. He also provided some discounts. overall good experience. it is much better than other place. More

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Khalil is great! I was immediately greeted at the service lane. Khalil was the Service Advisor who helped me. He was friendly and thorough with respect to Service opt I was immediately greeted at the service lane. Khalil was the Service Advisor who helped me. He was friendly and thorough with respect to Service option. My car was quickly service and complimentary wash.. Arick another Service Advisor assisted me with service bill thoroughly going over everything that was done... Two thumbs up. More

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