Justin Rivera
Justin Rivera at Lia Chrysler Jeep Dodge RAM Northampton

Justin Rivera

Parts Counterperson

Lia Chrysler Jeep Dodge RAM Northampton

263 King St
Northampton, MA 01060

5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Justin Rivera

May 02, 2026

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Employee Rating

Justin always provides e cellent customer service experience When I call he knows my voice, greets me by mame, and he answers all my concerns with accuracy. When I go into the dealership he anticipa More

by bleewright0123
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Recommend Dealer
Yes
May 02, 2026

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for this wonderful recognition of Justin! The kind of personalized, attentive service he consistently delivers, from recognizing your voice on the phone to anticipating your needs in person, is a true reflection of the genuine care and dedication he brings to every customer interaction. Knowing you always feel welcomed, informed and well taken care of means a great deal to our entire team. Kudos right back to you for sharing this and we look forward to welcoming you back!

October 06, 2025

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Lia Chrysler dodge jeep ram of Northampton is my go to for service always a pleasure to do business with J-Dub More

by Bdemers1849
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Recommend Dealer
Yes

Other Employees Tagged: Austin Lyne, Kareem Zaghloul , Joe Dubuc

Oct 07, 2025

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for your positive feedback on the service and support provided to you by Joe! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

August 09, 2025

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DANIEL SMITH, Service Manager, had good rapport with his staff, which translates to respect shown to and by customers. We need to trust the people who keep our vehicles safe on the public's roadways. More

by maureenwilliams17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Conrow, Joe Dubuc, Danielle Sarabia, Leslie Torres

Aug 12, 2025

Lia Chrysler Jeep Dodge RAM Northampton responded

Maureen, we appreciate your 5 stars for Daniel! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

May 28, 2025

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Excellent service department, all staff was knowledgeable and helpful in every aspect. Quick turnaround and clean More

by Bdemers1849
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Recommend Dealer
Yes

Other Employees Tagged: Joe Dubuc, Richard Thibodeau

May 28, 2025

Lia Chrysler Jeep Dodge RAM Northampton responded

We're really pleased the Lia CJDR team continues to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback. Please come see us again some day!

April 08, 2025

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Dear Daniel Smith, Lia Chrysler Jeep Dodge Ram Northampton Great Experience -Again! Talk about consistency in delivery of excellence! The Powell Family sure does appreciate feeling taken care More

by mmrpowell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Conrow, Joe Dubuc, Danielle Sarabia, Leslie Torres, Daniel Smith

Apr 09, 2025

Lia Chrysler Jeep Dodge RAM Northampton responded

Providing impeccable service is so important to us here at Lia Chrysler Jeep Dodge RAM Northampton and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he made you feel taken care of, was so nice and made your experience great as always. We wish you safe travels until we meet again!

November 04, 2023

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My service advisor Andre Charles Was very helpful and professional as always. Best experience at a dealership by far! Thank you 😉 More

by Bdemers1849
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Charles, Nicholas Kane, Kerrighan Kijak, Anthony Paoletta, Leslie Torres

Nov 06, 2023

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your trust in our service team! We're happy Andre provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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