Justin Madison | Page 94

5,000 service for my 2016 Camry. I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately too I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately took care of my needs. More

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Totaled Toyota Sienna and Purchase of 2018 Toyota Highlander Thank you everyone who helped us during our unique flood damage experience pertaining to our 2011 Toyota Sienna. Our Sienna was totaled out due to th Thank you everyone who helped us during our unique flood damage experience pertaining to our 2011 Toyota Sienna. Our Sienna was totaled out due to the Ankeny Flood. Our experience with everyone at Toyota was excellent. We felt very comfortable in our time of need, and we were grateful for all the help and service provided. My husband and I were very thankful that we had a great experience and we will definitely recommend Toyota of Des Moines going forward. Thank you! Angela L. Eimers More

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Worry free They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the dealership is friendly. More

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5,000 Maintnance Check All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. More

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Service Above and Beyond I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened and answered my questions honestly and been forthcoming. More

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4 Runner tuneup - great experience Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the customer informed in a very friendly and professional manner. Always there and available and ready to take care of all of the customers needs. Toyota of Des Moines took care of my needs in the tuneup of my 4 Runner and I way of summing this up - outstanding More

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Excellent Very pleased with overall experience. Ken Bright very easy to work with. Justin was very knowledgable and friendly. Five star treatment. I would de Very pleased with overall experience. Ken Bright very easy to work with. Justin was very knowledgable and friendly. Five star treatment. I would definitely use this dealership again. More

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May service I have always gotten great service from your dealership. I had both vehicles hit their service interval last week and was able to bring them both in I have always gotten great service from your dealership. I had both vehicles hit their service interval last week and was able to bring them both in without appointments and get them taken care of. The staff are always courteous and knowledgeable. The dealership is always clean, and its always been a positive experience. Thanks for all you do More

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Always the best!!! From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. From the day I started dealing with Toyota of DSM on my Matrix to today, 4 1/2 years and 75000 miles later, everything has been delightful. More

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Easy In, Easy Out Showed up at 7:00 looking for a spot in the walk-in line. Greeted outside (professionally) to check my appointment time. When told I was a walk-in, th Showed up at 7:00 looking for a spot in the walk-in line. Greeted outside (professionally) to check my appointment time. When told I was a walk-in, the advisor checked promptly and got me in the queue. 20 minutes later I was out the door! More

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