I live in St Louis city with my wife, two stepchildren, and two dogs. I have been with Sunset for 11 years and enjoy reading history, running, and playing tennis in my spare time.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
25 yrs, 7 mos
Languages Spoken
English
Italian
703 Reviews
Write a Review703 Reviews of Justin Lombard
May 02, 2017
Nothing But Positive! Came in on a rainy night to buy a new 2017 Ford Escape after our car died. Cory was fantastic! He greeted us immediately, listened to our wants, did n Came in on a rainy night to buy a new 2017 Ford Escape after our car died. Cory was fantastic! He greeted us immediately, listened to our wants, did not try to pressure or upsell us, and was a pleasure to work with throughout the entire buying process. When we picked up the car he gave us a tutorial on every aspect of the car and then followed up with us a couple of days later. This was a very pleasant experience with both Cory and the dealership in general. I would definitely recommend Sunset and Cory Pupillo | Sales Consultant to anyone. More
Other Employees Tagged: Cory Pupillo
April 29, 2017
Sam Martin is Excellent I purchased a used F150. I was in the market for 2 months before identifying the right vehicle and making the purchase. During this time, I visited I purchased a used F150. I was in the market for 2 months before identifying the right vehicle and making the purchase. During this time, I visited the Sunset Ford dealership multiple times to see Sam Martin, and I also spoke with him by phone multiple times. Sam focused on helping me find the right vehicle and then completing the sale versus the stereotypical car sales tactic of turning up the pressure to make the sale after your first test drive. I am detail oriented and can be a challenge to work with. Sam was very patient with me. When I took possession of the F150, I was on a tight timeline. I met with Justin Lombard in finance to complete the paperwork. He was efficient, moved quickly, but still took the time to explain documents and answer questions as they came up. My only negative comment about the Sunset Ford experience is that the truck only had a ½ tank of gas when I picked it up. I asked to have it filled but learned dealership policy is that they add no more than 5 gallons of gas to a tank that is not full. This is the first car purchas I’ve ever made where the gas tank was not filled by the dealership before I took possession. Bottom line, if you are in the market for a new or used vehicle, you should not make a final decision before checking out Sunset Ford and specifically, seeing Sam Martin. More
Other Employees Tagged: Sam Martin
April 21, 2017
Great knowledge of vehicles!!! The ordering process was painless, complete knowledge of all the options. Very flexible in communication, phone, email, whatever was needed or wanted The ordering process was painless, complete knowledge of all the options. Very flexible in communication, phone, email, whatever was needed or wanted. Only complaint was once the order was placed, no word until the vehicle was delivered. Not an issue for me, but my wife preferred to be informed. More
Other Employees Tagged: Casey Fowler
April 11, 2017
Very easy to deal with, great deal & fast! We were looking for new Explorers online for about a month. We have 2 toddlers so it wasn't always easy to physically look and test drive with them. W We were looking for new Explorers online for about a month. We have 2 toddlers so it wasn't always easy to physically look and test drive with them. When we went to Sunset Ford we saw the Explorer that we want to test drive. My wife and I each took turns test driving it while one stayed behind with the kids in the waiting area. When we decided that we wanted it Jim Wagstaff was very helpful They gave us a great deal on trade in and Jim talked to us about the lifetime warranty. After that is was a no brainier. We bought the "wrap around" bumper to bumper warranty to match the lifetime power train warranty. This was all done with 2 kids in tow. Again very easy transaction and felt very comfortable. Thanks Jim!. . J. Gibson More
Other Employees Tagged: Jim Wagstaff
April 10, 2017
I told Keith what I wanteded and it was waiting for me The Sales team at Sunrise Ford are professional, it is important to them that you are happy with your vehicle. There were dealerships closer to where The Sales team at Sunrise Ford are professional, it is important to them that you are happy with your vehicle. There were dealerships closer to where I live, but my brother said that Sunrise was better. He has been dealing with Keith since 1989. More
Other Employees Tagged: Keith Boerding
April 06, 2017
Very knowledgeable about what I was wanting Keith took the time to explain all the features of the car. All the features in the car were new to me, as I am noit that computer knowledgeable with Keith took the time to explain all the features of the car. All the features in the car were new to me, as I am noit that computer knowledgeable with computers. He had the patience to explain everything in detail to me. More
Other Employees Tagged: Keith Boerding
April 01, 2017
2017 Fiesta Tim and Justin were unbelievably helpful in getting me into my new vehicle and I would recommend him to anybody wanting to get into a vehicle. Thanks Tim and Justin were unbelievably helpful in getting me into my new vehicle and I would recommend him to anybody wanting to get into a vehicle. Thanks guys! More
Other Employees Tagged: Tim Stewart
March 12, 2017
2007 Trailblazer We recently purchased a used 2007 Trailblazer from Sunset Ford. We received excellent service from Mike Geraghty, our salesmen, who made sure our ex We recently purchased a used 2007 Trailblazer from Sunset Ford. We received excellent service from Mike Geraghty, our salesmen, who made sure our experience was a smooth and easy transaction. More
Other Employees Tagged: Mike Geraghty
March 11, 2017
2017 Mustang GT buying experience Best experience I've had buying a new vehicle. I enjoyed working with my salesman Howard Wood, he made me feel at ease and gained my trust, first tim Best experience I've had buying a new vehicle. I enjoyed working with my salesman Howard Wood, he made me feel at ease and gained my trust, first time I've ever said that about a car salesman. He is subtle and goes light on the high pressure sales tactics which I appreciated. He is also very observant, which I will explain further. My wife was not on board with my choice of vehicle which Howard quickly picked up on. He deftly diffused the situation with a little humor and his easy going manner. Nice work Howard! A hat tip to Justin Lombard in finance, very organized, getting the paperwork completed and signed was fast and painless. More
Other Employees Tagged: Howard Wood
March 07, 2017
Great dealership Sam made it very easy for my wife and I to buy a 2016 Jeep Wrangler. He was very friendly to deal with and took the time to answer all of our questio Sam made it very easy for my wife and I to buy a 2016 Jeep Wrangler. He was very friendly to deal with and took the time to answer all of our questions. The whole process at Sunset was nice from the moment we walked onto the lot through the finance department with Justin until we drove home with our Jeep. More
Other Employees Tagged: Sam Martin
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