Justin Lombard
Justin Lombard at Sunset Ford

Justin Lombard | Page 52

Sales Manager

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Contact Me
5.0
703 Reviews

I live in St Louis city with my wife, two stepchildren, and two dogs. I have been with Sunset for 11 years and enjoy reading history, running, and playing tennis in my spare time.

Dealership Experience

13 yrs, 8 mos

Industry Experience

25 yrs, 7 mos

Languages Spoken

English English

Italian Italian

5.0

703 Reviews

Write a Review

703 Reviews of Justin Lombard

May 02, 2017

Dealership Rating
Employee Rating

Nothing But Positive! Came in on a rainy night to buy a new 2017 Ford Escape after our car died. Cory was fantastic! He greeted us immediately, listened to our wants, did n More

by ka40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Pupillo

May 03, 2017

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new Escape! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

April 29, 2017

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Employee Rating

Sam Martin is Excellent I purchased a used F150. I was in the market for 2 months before identifying the right vehicle and making the purchase. During this time, I visited More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

May 01, 2017

Sunset Ford responded

Hi Matt, Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

May 02, 2017

Sunset Ford responded

Currently, our policy is that only new vehicles receive a full tank of gas at the time of delivery. We will review our gas policy to determine if a change is necessary. Thank you for your sincere feedback.

May 01, 2017

Matt responded

Thank you for your quick review and response to my comments. I'm glad to see management at Sunset Ford is so active in looking at reviews. As I stated, I was happy with my experience and especially working with Sam. However, you did not respond to my one negative comment about the gas policy. Are you able to provide any comment on this? Thank you for your time.

April 21, 2017

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Employee Rating

Great knowledge of vehicles!!! The ordering process was painless, complete knowledge of all the options. Very flexible in communication, phone, email, whatever was needed or wanted More

by slhussey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Fowler

Apr 24, 2017

Sunset Ford responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

April 11, 2017

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Employee Rating

Very easy to deal with, great deal & fast! We were looking for new Explorers online for about a month. We have 2 toddlers so it wasn't always easy to physically look and test drive with them. W More

by JGibson
Recommend Dealer
Yes

Other Employees Tagged: Jim Wagstaff

Apr 12, 2017

Sunset Ford responded

Thank you for sharing this with us and congratulations on your new Explorer! It was wonderful working with you and we are so happy to hear that Jim made this an easy process for your family. We wish you all many happy miles and we hope to have you back again in the future. Welcome to the family!

April 10, 2017

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Employee Rating

I told Keith what I wanteded and it was waiting for me The Sales team at Sunrise Ford are professional, it is important to them that you are happy with your vehicle. There were dealerships closer to where More

by Brenda Mosier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Boerding

Apr 11, 2017

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

April 06, 2017

Dealership Rating
Employee Rating

Very knowledgeable about what I was wanting Keith took the time to explain all the features of the car. All the features in the car were new to me, as I am noit that computer knowledgeable with More

by gramma pat
Recommend Dealer
Yes

Other Employees Tagged: Keith Boerding

April 01, 2017

Dealership Rating
Employee Rating

2017 Fiesta Tim and Justin were unbelievably helpful in getting me into my new vehicle and I would recommend him to anybody wanting to get into a vehicle. Thanks More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Stewart

Apr 04, 2017

Sunset Ford responded

Congratulations on your new car, James! Our team enjoyed working with you and we can't thank you enough for your business and recommendation. Thank you for choosing Sunset Ford, our team hopes to work with you again!

March 12, 2017

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Employee Rating

2007 Trailblazer We recently purchased a used 2007 Trailblazer from Sunset Ford. We received excellent service from Mike Geraghty, our salesmen, who made sure our ex More

by CharlesJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Geraghty

Mar 13, 2017

Sunset Ford responded

Hi Charles! We truly appreciate the positive feedback on your experience with us. It was such a pleasure having you here and our team hopes to have the chance to work with you again. Enjoy your Trailblazer!

March 11, 2017

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Employee Rating

2017 Mustang GT buying experience Best experience I've had buying a new vehicle. I enjoyed working with my salesman Howard Wood, he made me feel at ease and gained my trust, first tim More

by ChrisW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Wood

Mar 13, 2017

Sunset Ford responded

Congratulation on your new Mustang! It is great to hear that Howard made your experience great and provided you top-notch service. Our team wishes you all the best. Thank you for choosing Sunset Ford, we here for any future needs or questions. Come see us again in the future!

March 07, 2017

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Employee Rating

Great dealership Sam made it very easy for my wife and I to buy a 2016 Jeep Wrangler. He was very friendly to deal with and took the time to answer all of our questio More

by djvdr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Mar 08, 2017

Sunset Ford responded

Thank you so much for taking the time to leave us a review and congratulations on your Jeep! We are so happy to hear that Sam provided you and your wife top-notch service and helped you leave with the perfect vehicle. It was such a pleasure working with you and we can't thank you enough for the chance to earn your business. We are here for any future needs and we look forward to your next visit!

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