Justin Doss
Justin Doss at Sherman Chevrolet Cadillac

Justin Doss | Page 45

Service Manager

Sherman Chevrolet Cadillac

600 E. Lamberth Rd.
Sherman, TX 75090

4.7
565 Reviews
4.7

565 Reviews

Write a Review

565 Reviews of Justin Doss

September 24, 2023

Dealership Rating
Employee Rating

Service was fast. My only issue was someone touched the inside of my car with greasy hands and now I have a grease spot. More

by BECKYLYNN75092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Sherman Chevrolet Cadillac responded

Hi Becky Lynn, We strive to provide an exceptional experience for all our customers. I apologize to hear your recent service experience with us was below average and poor. Please know that your feedback is important to us and will be used to improve the customer experience at our store. I would like the opportunity to address your concerns. Please either respond directly to this email or call me directly at your convenience. Justin Doss Service Manager Sherman Chevrolet Cadillac 903-270-3770.

Sep 25, 2023

BECKYLYNN75092 responded

It was not belove average or poor. It was just the greasy spot left on my interior. Outside of this the service was grand and has always been.

September 23, 2023

Dealership Rating
Employee Rating

We had excellent service, with the service advisor Johnny White kept us informed of time to get parts. The work was done and fixed correctly. Very satisfied with this dealership. More

by Jthomas1949
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny White

September 23, 2023

Dealership Rating
Employee Rating

Good service timely manner people were very nice and courteous washed my car and dried it off More

by CORALOUHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2023

Dealership Rating
Employee Rating

Professional, fast, efficient and thorough service. Provided knowledge for future issues that need to be addressed as well More

by naeshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fallon

Sep 18, 2023

Sherman Chevrolet Cadillac responded

Hi Sagar, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the ShermanFamily!

September 14, 2023

Dealership Rating
Employee Rating

Great repairs and excellent customer service. Got status updates throughout the day with regular messages More

by CNORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fallon Gomez

Sep 18, 2023

Sherman Chevrolet Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2023

Dealership Rating
Employee Rating

I had an appointment to have my truck alligned at 12:00. I dropped it off at 11:00. At 3:30 I called and they had not started the work. I was told it would be at least another hour until it would be finishe More

by kls
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan White

Sep 15, 2023

Sherman Chevrolet Cadillac responded

Thank you for taking the time to write this review. We are sorry we were not able to meet or exceed your expectations. Please feel free to reach out to our Service Director, Justin Doss at 903-270-3770 and he will be happy to assist you.

September 13, 2023

Dealership Rating
Employee Rating

Good service on oil change and tire rotation. Will be back in 3 months. Thanks! More

by n.leverson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2023

Dealership Rating
Employee Rating

Service was professional and successful. Time spent was acceptable and communication was very good! Well done. More

by thomaskearns8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

Good service and short wait time. See you next I need service. Thank you service teAm. More

by JIMMYJJH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2023

Dealership Rating
Employee Rating

Was good as usual just took to long as my truck was finished but had to wait for too long on the paperwork More

by tomyg75021tomyg75021
Service Price Transparency
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Recommend Dealer
Yes
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