Julio Rincon | Page 2

Sales rep that we worked with was great (Julio Rincon). We visited the dealership on a Sunday for the purchase of a vehicle, found the one we wanted and put a deposit down so we can work with our bank for We visited the dealership on a Sunday for the purchase of a vehicle, found the one we wanted and put a deposit down so we can work with our bank for the final financing. A Purchase and Sale was prepared and signed by myself and the Sales Manager ( Keith). Within the document a final amount was provided that was to be paid at pickup, as such we operated under the presumption that this would be the final value. We return the next day to complete the transaction, and we were alerted that there was a calculation error on the original P&S and that the money still required was approximately $4300 more in addition. The Dealership was unable to honor the original P&S, even though it was signed by the sales manager. Totally disturbing that they are not able to honor a document that was signed by all parties involved. The immediate Sales Rep and the finance Rep were great and would recommend. My family has been going to this dealership for over 23 years, I purchased my first New vehicle from them, but after this experience My family and I will no longer be utilizing this dealership based on the unethical actions by the Sales Manger. I will also be recommending that everybody who is looking for a Chrysler based vehicle go to another dealership after this. More

Print

Julio at contemporary automotive was wonderful. He made our buying experience great! Will come back here any time! Thank you for everything. Enjoy the day our buying experience great! Will come back here any time! Thank you for everything. Enjoy the day More

Print