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Julie Adams
Julie Adams at Subaru of Gwinnett

Julie Adams | Page 9

Love Encore Delivery Specialist

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.9
99 Reviews

I’m Julie Adams, a Subaru Encore Delivery Specialist since 2005, and I’ve truly found my niche here at Subaru of Gwinnett. As a proud Subaru owner since 2014, I’ve owned three Outbacks and currently drive a 2025 Outback Limited and a 2014 Forester. Originally from Texas, I moved to Georgia in 1995 and have enjoyed over 30 years in the automotive industry. Outside of work, I love spending time with my family, my eight dogs, and nine chickens. I’m also passionate about giving back—volunteering with Planned Pethood outreach clinics and serving as a Subaru Ambassador at Hopkins Elementary School. Being part of the Subaru family allows me to combine my love for cars, animals, and community service. This isn’t just a job for me—it’s a way to share the Subaru spirit of adventure, care, and connection.

4.9

99 Reviews

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Dealership Experience

20 yrs, 7 mos

Industry Experience

30 yrs, 7 mos

99 Reviews of Julie Adams

November 13, 2022

Dealership Rating
Employee Rating

Prompt, courteous service which is very important when you live miles away from the dealership. More

by PLEDGERRW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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October 28, 2022

Dealership Rating
Employee Rating

This Service Center went above and beyond! Issa Kone was so wonderful and caring. I drove into the service center in hysterics after my rear passenger window exploded while driving on the free More

by PDBRIGGSRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston, ISSA KONE

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Nov 03, 2022

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 20, 2022

Dealership Rating
Employee Rating

Great people! Very attentive and helpful. Work was done well and timely. I am glad that I purchased our car here! More

by JRANDALLWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

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Oct 23, 2022

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2022

Dealership Rating
Employee Rating

Wonderful customer service, very friendly and helpful. Service was excellent, and my vehicle was cleaned so nicely! Very comfortable waiting area w snacks! More

by MATARAZZO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 17, 2022

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 13, 2022

Dealership Rating
Employee Rating

Great service, great customer service. Would highly recommend. Great coffee. Keep doing a great job. More

by AFANALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 17, 2022

Subaru of Gwinnett responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

September 21, 2022

Dealership Rating
Employee Rating

I have coming to this dealership for service since 2006. I've taken my 1998 & 2012 Outbacks here for service. And as always, I am treated like family. I bought my current 2022 Outback from Subaru of Gwinnet More

by WILLIE C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston

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Sep 23, 2022

Subaru of Gwinnett responded

Hi Willie, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

August 19, 2022

Dealership Rating
Employee Rating

Excellent service and way of dealing with customers. One suggestion: more outlets in the waiting room, More

by GRAFSTEIN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 23, 2022

Subaru of Gwinnett responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2022

Dealership Rating
Employee Rating

Very well done run operation. Super pleasant people getting things done quickly and efficiently. 10 stars More

by ANNAGREGORY2
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman , Kyle Formella, William Garcia, Herb Hoffman, Jill Thurston

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Jul 26, 2022

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2022

Dealership Rating
Employee Rating

Concierge kept me informed all the way through the service experience. Much appreciated the beverage and snacks dice I was there 4.5 hours. More

by MARTYAERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Issa?

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Jul 20, 2022

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2022

Dealership Rating
Employee Rating

Was in to have my tire plugged and waited for it. My appointment was at 10 and my car wasn’t done until almost 12. If I knew it was going to take that long I would have just done it myself. More

by MELISKA3W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston

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Jul 17, 2022

Subaru of Gwinnett responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better.

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