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Julian Hernandez
Julian Hernandez | Page 6
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
306 Reviews
Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
English
Spanish
306 Reviews of Julian Hernandez
August 12, 2020
We had a great visit when we brought our car in for service. I like how they get you in and out. Thank y’all for everything. service. I like how they get you in and out. Thank y’all for everything. More
by Hazeleyes22
Verified CustomerOther Employees Tagged: Chan Coleman, KYLE JAMES
August 10, 2020
After purchasing a new vehicle, the customer service failed completely. What was said that would be done wasn't done. Service section is poor. Sad. failed completely. What was said that would be done wasn't done. Service section is poor. Sad. More
by FRED.DORSEY2013
Other Employees Tagged: Eddie Seals, Kayla Bladwin, Katie Law , Jason Bell, Wade Berard, Angie Jiminez
August 09, 2020
I'm really disapointed I went Saturday, august 1st because I had an appointment at 7:00a.m they took my car around 7:20 and then Julian Hernandez told me I have to wait about 1 hour and 30 minutos but because I had an appointment at 7:00a.m they took my car around 7:20 and then Julian Hernandez told me I have to wait about 1 hour and 30 minutos but when 45 to 50 minutes had passed he told me that they don't have the parts for my car. He also said the parts would arrive on tuesday august 4th in the afternoon and that he would call me to let me know, but today is august 9th and I'm still waiting for my car service. Julian Hernandez hasnt called me yet. They have a bad service and very irresponsable people working there. They have very, very unprofessional staff. More
by ALBAYERO96
August 09, 2020
Overbooked? Routine recall. Was told, if nothing was amiss, it would take 45 minutes. Took over 3 hrs. MANY cars in line when I arrived on time for my appointment Routine recall. Was told, if nothing was amiss, it would take 45 minutes. Took over 3 hrs. MANY cars in line when I arrived on time for my appointment. Service center looked overbooked. More
by mattimoetm
August 06, 2020
Outside Accommodations: Thank you for a quick and efficient service visit.....my preference was to sit outside and I couldn't have been more pleased, you made social distanci Thank you for a quick and efficient service visit.....my preference was to sit outside and I couldn't have been more pleased, you made social distancing for us a breeze. Again thank you. More
by rockmore2
Other Employees Tagged: Chan Coleman
August 02, 2020
Professional, courtesy, attentive. About my Toyota Camry from Fred Anderson for just one reason. It came with a lifetime warranty on the transmission and the motor as long as I kept up the oil changes. The from Fred Anderson for just one reason. It came with a lifetime warranty on the transmission and the motor as long as I kept up the oil changes. The oil changes are done at no charge. It’s a great investment and I would recommend it to anyone. It was even a used vehicle just Hass to have less than 50,000 miles on it to qualify. More
by jehaze67
Other Employees Tagged: Dani Lopez
August 02, 2020
Great and courteous service. Great value. The service was prompt and timely. Done sooner than expected and the price was amazing. Will be returning for future service. prompt and timely. Done sooner than expected and the price was amazing. Will be returning for future service. More
by juansuliveras
Other Employees Tagged: Chan Coleman, KYLE JAMES
July 31, 2020
I had no appointment, short wait for car to be taken into service. Entire time was good, I was made aware of findings and service continued. There was a chair outside of service where I could read and enjo service. Entire time was good, I was made aware of findings and service continued. There was a chair outside of service where I could read and enjoy the breeze. Excellent care ! More
by ElaineM
Other Employees Tagged: Chan Coleman, KYLE JAMES
July 28, 2020
Went in for first time service on my 2020 Camary. Everything was good. Fast and friendly service. Liked that I didn’t have to wait long for service to be done. Everything was good. Fast and friendly service. Liked that I didn’t have to wait long for service to be done. More
by SGTHOMPSON7
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