Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 30

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
not yet
rated
306 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

306 Reviews

Write a Review

306 Reviews of Julian Hernandez

May 24, 2018

Dealership Rating
Employee Rating

A caring Dealership Service Center Wife loves this Dealership. She purchased the Avalon here and will purchase her next Avalon here. Service has been above expectations. All are courteo More

by roger3746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 30, 2018

Fred Anderson Toyota of Sanford responded

Roger- Thanks for your feedback! We're thrilled to hear your wife had an amazing experience at our dealership. Come again soon!

May 20, 2018

Dealership Rating
Employee Rating

15k service and check engine light Great service. Got 15k service completed. Also had a defect in exhaust system. They ordered a new exahust system and will replace the whole exhaust. More

by Wifecar219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 22, 2018

Fred Anderson Toyota of Sanford responded

We're so pleased to hear you had a positive experience with us. Thank you for your business and for the feedback!

May 10, 2018

Dealership Rating
Employee Rating

Customer service was without equal. Very professional and accommodating, timely and friendly. Appreciated my business and made me feel like old friends. Military friendly. Thank More

by DAKOOPSTA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2018

Fred Anderson Toyota of Sanford responded

We're so happy to hear you had a great experience with us. Thank you for stopping by, and for the feedback!

May 10, 2018

Dealership Rating
Employee Rating

Everything was perfect from beginning to end Great service as I stated from beginning to end. Everyone that I came in contact with was super friendly. They make it so that you don't mind getting More

by CHERYLMOBLEY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2018

Fred Anderson Toyota of Sanford responded

Cheryl, we're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

May 04, 2018

Dealership Rating
Employee Rating

Inspection Chan is your number one employee,all went well people are nice,all went well fast and easy"........,,,,,car was h was nice But chan and ju,Ian More

by GATED12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark

May 16, 2018

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave us such great feedback! We are happy to hear you had such a smooth and comfortable experience at our dealership. We look forward to taking care of you again.

May 01, 2018

Dealership Rating
Employee Rating

Quick and Easy My experience was pretty uneventful. I was treated with respect from everyone. I even enjoyed a cup of coffee while I waited. I was there for less tha More

by Karen65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2018

Fred Anderson Toyota of Sanford responded

Karen, thank you for the five-star review. We're happy to hear your service was performed in under an hour. Come back again soon.

April 30, 2018

Dealership Rating
Employee Rating

They was helpful and the service was quick. Thanks guys. Everyone was very help. They was very attentive. The service was quick and prompt. The seating area was clean. They had refreshments and coffee. They More

by BARBIEKEJ1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White, Sweet lady who took my money. She was a doll

May 16, 2018

Fred Anderson Toyota of Sanford responded

Thank you so much for the review! We look forward to taking care of you again soon.

April 30, 2018

Dealership Rating
Employee Rating

Great staff and good waiting area Great staff helped me figure out my needed services. There was a large, clean waiting area as well with a child area, tables, couches, coffee, bottled More

by joeaugelloiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 02, 2018

Fred Anderson Toyota of Sanford responded

Thanks for the review, Joe. We're happy to hear our waiting area was comfortable and that the whole service experience was enjoyable. We look forward to taking care of you and your vehicle again.

April 30, 2018

Dealership Rating
Employee Rating

No appointment, no problem Car was towed in. Took me with no appointment. Technician talked me through releasing gear shift to get it in neutral over the phone. Great communi More

by Rickwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman

May 02, 2018

Fred Anderson Toyota of Sanford responded

Thank you so much for the positive feedback! We're glad our team solved your issue quickly. Come again soon!

April 27, 2018

Dealership Rating
Employee Rating

Three ( actually four ) visits to get a tire plugged. "Low tire" warning light was on and I kept getting blown off that it was the weather or some othert lame excuse. After personally using my tire gauge More

by bobandfrances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 30, 2018

Fred Anderson Toyota of Sanford responded

We're sorry to hear about your recent experience with our Service team. To further address your situation, please call our General Manager, Greg Davison, at (919) 895-6516

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