Juan Rodriguez | Page 35

Very polite and quick services always cheerful and good with their estimates, they explain everything clearly with their estimates, they explain everything clearly More

by 454SJM Verified Customer Verified Customer

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Excellent communication and very timely service. Appreciated the VIP service - so convenient! Thank you very much! Appreciated the VIP service - so convenient! Thank you very much! More

by vSchmidt Verified Customer Verified Customer

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Dropped my truck for the 10k mile service. I dropped it at 8:30ish. Told the tech I needed it by 3:30pm because I needed to get to work. I had to call for an update to make sure it was going t I dropped it at 8:30ish. Told the tech I needed it by 3:30pm because I needed to get to work. I had to call for an update to make sure it was going to be ready when I got there. Arrived at 3:30pm noticed my window was open on the driver side and it was a downpour of rain. I immediately run to my car knowing the keys are left in there to put the window up. Open up the door and it was clearly open for sometime as my entire front area was SOAKED. I walked inside and those they need to get it cleaned up. Juan R was helpful enough to get it to the detail people. He was not my service rep however he was helpful. When my car was done the seats were still soaked I had to sit on a bag so my work pants didn't get wet. I didn't have any more time to wait as at this point it was after 4pm which is when I needed to be at work. I would like a manager or someone of authority to email/ call me back with a solution. This is unacceptable and if I didn't buy the car there and have to go there for service I would never go back. More

by EAMELINE4 Verified Customer Verified Customer

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The service department crew are friendly, knowledgeable, dependable, and get the job done correctly and on time. dependable, and get the job done correctly and on time. More

by donbushard Verified Customer Verified Customer

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Excellent customer service! They have a great proactive approach to help guide you with maintaining your car. They have a great proactive approach to help guide you with maintaining your car. More

by Michelle Gillespie Verified Customer Verified Customer

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Always professional, courteous and fair. They are very up front. Pleasure to do business with. They are very up front. Pleasure to do business with. More

by Bluebutterflies2235 Verified Customer Verified Customer

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Fast and efficient service. Everyone there is always friendly and helpful! Never have to wait longer than I would expect. Everyone there is always friendly and helpful! Never have to wait longer than I would expect. More

by ERICMYERS2 Verified Customer Verified Customer

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The service center was very patient and courteous, listening carefully to my concerns and spent considerable time with me to make sure I was satisfied with how the car was operating. Their expertise w listening carefully to my concerns and spent considerable time with me to make sure I was satisfied with how the car was operating. Their expertise was clear More

by scott.rosa Verified Customer Verified Customer

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The time to service my vehicle was less than anticipated. Every staff person was professional and kind. Every staff person was professional and kind. More

by K.PROCTOR Verified Customer Verified Customer

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When I came in to drop off my car for service, Juan didn’t even tell me my car was ready, I was the one that noticed, that my car was all set. Usually a paper receipt is giving at the of the service, J didn’t even tell me my car was ready, I was the one that noticed, that my car was all set. Usually a paper receipt is giving at the of the service, Juan was not available at the end of the service to give me a receipt and let me know if there was any comments about my car. He needs to improve his customer service. More

by RR Verified Customer Verified Customer

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