Juan Flores | Page 60

Best car buying experience I've ever had I came in early December when my Monte Carlo was on its last leg and desperately needed a newer car. I had already chosen a car online and came in aft I came in early December when my Monte Carlo was on its last leg and desperately needed a newer car. I had already chosen a car online and came in after work to check it out and was met by Mr. Flores. He had me test drive the chosen Malibu and showed me around the car to ensure it was what I really wanted. Everything was thoroughly explained and there was no pressure in trying to buy another car or upsale me in things I didn't want as I've experienced at other dealerships. He was extremely patient and worked around my finances to ensure that I was completely satisfied with the purchase and financing. Even when the primary key to my new used car broke, he was more than available to help me get a new one and be on my way. I haven't had anyone in customer service work so well in making sure everything was squared away before I left. Will most definitely be purchasing another car from this dealership in the distant future when I get a better job and am put in a better financial situation. More

Print

I’m glad I decided to go talk to Juan Florez I had a great experience With Juan Florez.I have a ready recommended him to some of my friends.I will go back againWhen I’m ready to buy another vehic I had a great experience With Juan Florez.I have a ready recommended him to some of my friends.I will go back againWhen I’m ready to buy another vehicle More

Print

Great buying experience It was a great buying experience Juan. He was patient and knowledgeable. Overall he made us feel comfortable about the vehicle we purchased. I wouldn' It was a great buying experience Juan. He was patient and knowledgeable. Overall he made us feel comfortable about the vehicle we purchased. I wouldn't think twice about going to see him for any future purchase. More

Print

Great experience overall! Juan Flores made our experience at Feeman a great one! He was prompt and had the vehicle we were interested in waiting for us when we got there. He wa Juan Flores made our experience at Feeman a great one! He was prompt and had the vehicle we were interested in waiting for us when we got there. He wasn't pushy, didn't oversell the vehicle, but instead gave us friendly, honest customer service. His experience in the car business as well as his professionalism definitely sets him apart from what you'd expect to encounter at a dealership! The only reason I gave 4 stars instead of 5 was due to the time it took in the finance department. This is a reflection of the dealership rather than Juan himself. If your in the market for a vehicle, give Juan a chance to impress you, I don't think you will be disappointed! More

Print

very good very responsive to service request....service was quick....very good manners....the only negative was the wheelchair accessibility was not good..ramps very responsive to service request....service was quick....very good manners....the only negative was the wheelchair accessibility was not good..ramps were not located conveniently at level changes...some ramps that did exist were too steep.... More

Print

Juan is definitely the guy to see if you go to Ferman I hate car shopping but Juan made it a positive experience. Juan was honest and no pressure. The dealership was good to work with but had extra profit I hate car shopping but Juan made it a positive experience. Juan was honest and no pressure. The dealership was good to work with but had extra profit "fees" added into a couple parts of the purchase agreement (private tag agency fee & dealer prep) so make sure you negotiate those into the deal. More

Print

Easy buying experience! I was set up for an appointment with Juan and I was lucky to get him! He is knowledgable, friendly and honest. He was able to get me what I wanted for I was set up for an appointment with Juan and I was lucky to get him! He is knowledgable, friendly and honest. He was able to get me what I wanted for my trade and I was in and out in about 3 hours! I'm so happy with my purchase! More

Print

Buying a car has never been better best experience I have about ever had buying a car.. Thank you Juan for the assistance .. you were a very Big help :) Will be back when my daughter n best experience I have about ever had buying a car.. Thank you Juan for the assistance .. you were a very Big help :) Will be back when my daughter needs her first car 🙀 .... More

Print

Excellent Experience My buying experience with Juan was excellent. He helped me find the perfect car and was patient with me as I test drive about 3 of them! He had the ca My buying experience with Juan was excellent. He helped me find the perfect car and was patient with me as I test drive about 3 of them! He had the car washed up and the stickers removed so that i could take her home to surprise my teenager! I would highly recommend him to anyone that's in the market to buy a vehicle. More

Print

Juan Flores a new member of the Suarez family!!!! A true salesman with the customer top of mind, Juan treated my family and me with respect and courtesy. No pressure with lots of support. Juan truly A true salesman with the customer top of mind, Juan treated my family and me with respect and courtesy. No pressure with lots of support. Juan truly allowed me to be a satisfied customer by offering all the options and letting me decide what was best. People love to buy but hate to be sold, Juan let me buy and I appreciated his work ethic. We are truly happy with our purchase and experience with Ferman Chevy thanks to Juan Flores!!! More

Print