Joy Lodor

Faylin is great as a service support person. However Infinity is failing as a corporation. This last service visit again could not deliver on their service promises around picking up the car a However Infinity is failing as a corporation. This last service visit again could not deliver on their service promises around picking up the car and delivering it back when service is completed. This has happened multiple times because not enough employees are hired. More

Report | Print

Service was good. Time it took a little long but was given a loaner car so it was fine. Time it took a little long but was given a loaner car so it was fine. More

Report | Print

The service department worked efficiently and provided excellent care to my car. Max was very attentive to my needs. excellent care to my car. Max was very attentive to my needs. More

Report | Print

We were very satisfied with the service department and technicians. They were very professional and accommodating. technicians. They were very professional and accommodating. More

Report | Print

We really enjoyed the attention our sales representative gave us. Colin went over board with hospitality and details. gave us. Colin went over board with hospitality and details. More

Report | Print

Great service and very communicative! Waiting was clean and stocked with snacks and drinks plus WiFi! Waiting was clean and stocked with snacks and drinks plus WiFi! More

Report | Print

Let me start by saying I wish I could leave 10 stars because everyone went above and beyond for my family and I. A huge thank you to Meadow for selling us the Jeep! She was absolutely amazing! We went i because everyone went above and beyond for my family and I. A huge thank you to Meadow for selling us the Jeep! She was absolutely amazing! We went in about an hour before they close looking for a jeep that met all of our requirements, that jeep was just that. We had our 4 month old son with us and I was super nervous having him with us because I wasn’t sure how he’d do, but everyone welcomed us with open arms. My son absolutely loved Meadow and she 100% loved him back as well, she even held him for us while we were getting our affairs in order. Joy was a godsend for making the whole process easier for us. We felt so welcome being there and I plan to buy all my future vehicles from Meadow! Loved her so much! If you plan to go to Principle Infiniti of Boerne I fully recommend asking for Meadow Lopez! More

Report | Print

Both sales and service departments provide exceptional service. They clearly communicate and provide any issues in service and provide a video that shows what they are describing. service. They clearly communicate and provide any issues in service and provide a video that shows what they are describing. More

Report | Print

Hunter was our sales man and he was so delightful to work with and so helpful. work with and so helpful. More

Report | Print