Jovanni Olague | Page 24

Enjoyed my chat with Emily. She answered EVERY question I had. Her explanations were easy to follow and to the point. She took her time and didn’t make me feel rushed!! I will call her when I have more ques had. Her explanations were easy to follow and to the point. She took her time and didn’t make me feel rushed!! I will call her when I have more questions. More

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I had the absolute best experience at Royal Moore Subaru! I was fully expecting to be hassled and told I need the $40,000 car not the less expensive model but that didn’t happen at all. We told them exactly I was fully expecting to be hassled and told I need the $40,000 car not the less expensive model but that didn’t happen at all. We told them exactly what we were looking for and what we were willing to pay and they found us options that would work within our budget- new and used. My husband and I worked with two wonderful men, Ryan and Jovanni. They both were very knowledgeable and never pushy. We even left once and came back the next day to think on it. Ryan was the salesman who helped us close the deal. He was wonderful to work with. He made sure we fully understood the process and even stayed an hour after the store closed to help us finish getting paperwork done on our dream car. I’ve been to many different dealerships and I have never felt this degree of excellence and dedication to find us the perfect family car. After my husband and I let Ryan know that we wanted to give the new Subaru we were buying to our daughter, to drive when she turns 16, he helped us find a model with extra safety features and one that worked with our smaller budget. I was truly impressed with Royal Moore and I will be a customer again in the future! Looks like my husband has his eye on the 2021 Outback!! Thank you Ryan, Jovanni and all the staff at Royal Moore Subaru Hillsboro- we absolutely love our 2018 Outback!! More

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Emmylea was super helpful in answering my questions and providing me additional information about my brand new vehicle. She is friendly and knowledgeable and offered to follow up with me with additional in providing me additional information about my brand new vehicle. She is friendly and knowledgeable and offered to follow up with me with additional information to questions I have about the best insurance coverage for my vehicle. More

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Dude Jovanni got me not only the color i wanted when they didnt have it, but also best price out the door of all the other dealers. thanks didnt have it, but also best price out the door of all the other dealers. thanks More

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We couldn't be more pleased with our new Forester as well as the efficient and stress-free car-buying experience. In less than 24-hrs we were driving off the lot with our ideal car at a great price. We highl as the efficient and stress-free car-buying experience. In less than 24-hrs we were driving off the lot with our ideal car at a great price. We highly recommend Jovanni, who was professional, thorough, and very friendly, as was the rest of the team (Clint, Chris and Christian). 5-plus stars. Thank you! More

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So overall the experience was very good. Buying a car is just a stressful experience and it really should not be. It would be nice to just know that everyone is getting the best possibly and same price. J just a stressful experience and it really should not be. It would be nice to just know that everyone is getting the best possibly and same price. Just too bad the industry does not just make one price for a car. I felt we got a fair price but really no real way of knowing and that is just too bad and a drawback for the industry. I would recommend the guys who worked with us. I feel like they were fair and doing the best with what they had to offer. It’s just really the industry that makes me crazy. I think the whole industry could use as overhaul! More

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I just wasted my time for 5 hours and got lied to by this kid about my deal. He lost my buissnes. I went to Wilsonville Subaru and drove off with the same vehicle in less than 2 hours. Does not even dese kid about my deal. He lost my buissnes. I went to Wilsonville Subaru and drove off with the same vehicle in less than 2 hours. Does not even deserve the tip of a star..... More

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Edge-of-tread tire puncture required tire replacement. Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased Options reviewed. Decision to replace with a "shaved" new tire (would have taken 2-3 days) reversed upon closer examination of tread wear; purchased new tire from inventory on hand for much better price than Carr Subaru (closer to home, but ~inferior service and price). Very friendly service reps (as usual!) and very efficient sales/service (also as usual). Thanks! Jim Buell PS: I don't recognize all the folks below, but everyone with whom I actually dealt deserves 5 stars. More

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Worked with Jovanni & Ryan. Very helpful, quick to respond to any texts or messages, friendly and informative. Great experience overall and happy with my new rig. respond to any texts or messages, friendly and informative. Great experience overall and happy with my new rig. More

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My wife and I are very pleased with the high level of professional service we received from Royal Moore Subaru. Jovanni, Derek, and Jeremy were great to work with from start to finish. Each team member professional service we received from Royal Moore Subaru. Jovanni, Derek, and Jeremy were great to work with from start to finish. Each team member had top notch customer service qualities, all were knowledgeable, friendly, and patient. We definitely recommend working with this dealership. Thank you guys! You were great! All five stars, and two thumbs up! More

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