Joshua Shook | Page 7

I got good service with excellent customer care. Everything was explained with a caring edge. Everything was explained with a caring edge. More

by AKCANOEGIRL Verified Customer Verified Customer

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My 2022 Hyundai Santa Cruz was scheduled for a recall on the transmission for 0900 and I was met right away by the Service Manager, Jeremy who got my vehicle in shortly there after and kept me updated with the transmission for 0900 and I was met right away by the Service Manager, Jeremy who got my vehicle in shortly there after and kept me updated with the status of progress with my vehicle. I am very satisfied with my experience on this day and Jeremy also addressed a concern with my passenger side window molding by ordering a replacement molding (Covered by Warranty). More

by RWILSON19 Verified Customer Verified Customer

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Very appreciative of the motor exchange but there is something still wrong with the vehicle. When ideling, the engine shakes and feels as if it’s going to go out. Also while driving, the car misfires an something still wrong with the vehicle. When ideling, the engine shakes and feels as if it’s going to go out. Also while driving, the car misfires and will hesitate to accelerate quite often. More

by AKGOLDENII Verified Customer Verified Customer

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Fast and courteous . I am always informed about my car but no high pressure about fixing or trading it in. When the time comes I will buy my vehicle from you. I am always informed about my car but no high pressure about fixing or trading it in. When the time comes I will buy my vehicle from you. More

by KILLAKAT2002 Verified Customer Verified Customer

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I bought my Tucson new in 2018. I bought the oil change package and bring my car in every six months.Everyone is always pleasant when I go in. Sometimes they are backed up and waiti I bought the oil change package and bring my car in every six months.Everyone is always pleasant when I go in. Sometimes they are backed up and waiting may not be the best choice. They will arrange transportation if you need it. More

by BARRIELYNN Verified Customer Verified Customer

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I book appointments for my car to get detailing done inside but when I pick up after 4hrs they only did the outside body but the inside i was expecting at least clean clean but no, still the same what i inside but when I pick up after 4hrs they only did the outside body but the inside i was expecting at least clean clean but no, still the same what i bring them. Everything is dirty inside my car. I don’t know what they do for 4hrs in my car. More

by KRISTELOFIANA_43 Verified Customer Verified Customer

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For 2 years I have been scheduling oil change in person. At Hyundai for oil change I requested diagnosis for slow leak-tire was removed, tested in water-put back on, no leak found. Purchased new ties at Co At Hyundai for oil change I requested diagnosis for slow leak-tire was removed, tested in water-put back on, no leak found. Purchased new ties at Costco - found and replaced broken sensor.-located 2nd sensor not working but we’re unable to contact me to replace. New tire deflated, filled and drove to Hyundai Saturday to schedule replacement 9am Tuesday. At 10am was told didn’t have sensor needed to order for replacement in 7-10 days. I was quoted $229 for replacing 1 sensor. I went back to Costco the same day and had remaining 3 sensors replaced for less than I was quoted for 1 at Hyundai. I love my car, but not very happy with Hyundai service. More

by none3 Verified Customer Verified Customer

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Part ordered correctly and arrived fairly quickly, and then appointment to install was quick too! then appointment to install was quick too! More

by mercydave Verified Customer Verified Customer

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Quick and reliable service. East to schedule. My only suggestion would be being just a bit more friendly. Everyone was business polite, but I got the impression there was someth East to schedule. My only suggestion would be being just a bit more friendly. Everyone was business polite, but I got the impression there was something else more pressing than checking me in. More

by howard.darlington83 Verified Customer Verified Customer

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Friendly staff at the service department and provide satisfy service. Credit give to. Joshua. Thank you. satisfy service. Credit give to. Joshua. Thank you. More

by KASINEESNIDER Verified Customer Verified Customer

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