Josh Rambow | Page 13

Car Buying The Way It Should Be I don't typically write reviews, but when someone goes above and beyond your expectations by so much, you simply feel compelled to tell others about i I don't typically write reviews, but when someone goes above and beyond your expectations by so much, you simply feel compelled to tell others about it. And that is exactly the case with Isaac Ordinola of Walter's Audi in Riverside. I spoke with no less than 8 Audi dealerships in and around Los Angeles before selected Walter's Audi. This is also my third Audi - the first 2 from another dealership, so you know I've done my due diligence. Isaac was readily available to answer my countless pre sale questions, got me an amazing price on my brand new Audi, helping me get into the exact car that I wanted, and continues to be a wonderful resource after the purchase as additional questions about all the features continue to arise. For anyone in the market for an Audi, please do yourself a favor and give Isaac at Walter's Audi a call. You won't be disappointed. More

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2018 A5 Sportback My first time buying an Audi. And it was the best Dealer experience my family and I had ever experienced! First off, our salesperson Joshua Rambow w My first time buying an Audi. And it was the best Dealer experience my family and I had ever experienced! First off, our salesperson Joshua Rambow was great, 5 stars or more if possible! He was very professional, knowledgeable and very helpful during our visit at Walters Audi in Riverside. I spent about two weeks working with him on getting the best price possible on my 2018 A5 Sportback. He was able to beat the “best price” of all Audi Dealers from the surrounding areas. He was very patient with me during the negotiating process. He was up front with the “Out the door price” and did not hesitate to make sure he got our business. He definitely earned our business and will not hesitate to purchase from him again on our next Audi purchase. Special thanks to his partner Isaac Ordinola who also assisted us when Joshua was off work or busy with another customer. Isaac’s “She’s here” video/email when the car arrived at their lot was great! Cool to see the car was still wrapped and covered, new and looking gorgeous. =) Special thanks also to Andy Bartoli who made the "signing" of the papers fast and stress free. Lastly, I also wanted to thank you guys for staying well over 30 minutes past closing time to help me. Great job guys and well done on making a very satisfied customer! More

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Fantastic Salesperson Joshua Rambow was very polite and knowledgeable about the Audi. He gave us a great price on the Audi A6 Prestige so we bought it without haggling over Joshua Rambow was very polite and knowledgeable about the Audi. He gave us a great price on the Audi A6 Prestige so we bought it without haggling over the price. We had a very bad experience at Rusnak a few years earlier when when we bought a Jaguar XK. They would not look at my mother, who was the actual buyer and has millions in the bank. They would only talk to me, no matter how many times I would tell him "she has the money and is buying the car. with cash." Here at Walter's Audi they treated my mother like royalty and were so polite and caring. I can't say enough about Joshua. He treated my mother, my brother and me as if we were family. More

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Excellent service Buying a car is usually a difficult experience. With Walter's Audi, the friendly staff made it a wonderful experience. This is our third interaction w Buying a car is usually a difficult experience. With Walter's Audi, the friendly staff made it a wonderful experience. This is our third interaction with the dealership. Lovely staff and excellent service More

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Attentive , Professional staff. Clean Dealership. Joshua Rambow was instrumental and very patient showing me all the functions of the new TTRS I purchased . I recommend setting up an appointment with Joshua Rambow was instrumental and very patient showing me all the functions of the new TTRS I purchased . I recommend setting up an appointment with him if you want an expert in Audi vehicles. I got a fair price on my trade In . The staff / management was willing to deal when I didn't agree with " market adjustment" and all things considered I feel I got a fair deal considering the rarity of my new car. I was also able to secure a better financing rate than I had expected through a nationally advertisement. More

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Great service! I loved the service. The dealer that helped me was extremely friendly, helpful and professional. The environment at Walter’s Audi was friendly and pro I loved the service. The dealer that helped me was extremely friendly, helpful and professional. The environment at Walter’s Audi was friendly and professional. I’ve recommended this dealership to friends and family. More

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A Guy You Can Trust I literally searched Audi dealerships across the country for a specific model. From his first email, Joshua Rambow was already laying his cards on the I literally searched Audi dealerships across the country for a specific model. From his first email, Joshua Rambow was already laying his cards on the table with not only a price quote, but one that was well below any other dealer's. The car at Riverside actually had more features than I was looking for but not all the right features I was looking for. With the initial email, Joshua recorded a custom video for me showing the car and its features. It was so thoughtful, I wished this was the car that I wanted. I kept a dialogue with Josh and continued searching. I found the car I was looking for at another dealer and got them to agree to a price similar to Josh's - note that this car had less overall features so Josh's price was still better. The guy there was intermittently responsive and didn't answer the exact questions I asked: this was the common response I would get from other dealerships. I went back to Josh and asked for a list of all charges I could expect on my bill of sale. Without one question or interjection, he responded with all costs, tax, title, and fees, itinerized. He had built up so much trust that I only wanted to buy a car from him. Dealing with someone I trust was ultimately more important than having all the exact features I wanted. When I ultimately purchased the car from Josh, all prices and charges, included interest rate, were exactly as we had previously discussed. There were no surprises. I later found out that Josh's goal is to make the car-buying process as painless as possible. He succeeded. More

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Service This is the second car I buy at Walters Audi. And I always have a great experience there. And the service is just as great. Stacy Samuel's and Alex Or This is the second car I buy at Walters Audi. And I always have a great experience there. And the service is just as great. Stacy Samuel's and Alex Ortiz always take care of me and whatever i need they help me with. More

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Wow....I can’t even....just wow Submitted some infor online. Never thought it would be taken serious. Between John Rambow and Isaac O...wow. They were incredible and every time I as Submitted some infor online. Never thought it would be taken serious. Between John Rambow and Isaac O...wow. They were incredible and every time I asked ANYTHING they would take care if me so fast. Other dealerships couldn’t even answer 1 question. They were a great team and I have never been taken care of. Thanks guys More

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Great dealership experience I ordered a new S5 from Walters in Riverside. Josh was very helpful in tracking the car. When it arrived at the dealership, he emailed a copy of the I ordered a new S5 from Walters in Riverside. Josh was very helpful in tracking the car. When it arrived at the dealership, he emailed a copy of the Window Sticker and a video of the car. When I picked up the car, Josh was very knowledgeable and took his time going over all the features. I had a very pleasant experience with Josh and all the other personnel I met at Walter's. This is my second vehicle from Walter's. Great dealership! More

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