Josh Hubbard | Page 19

From our initial inquiry to the test drive, it was all positive and all questions were answered. Even the buying experience was easy and enjoyed having everything ready to go. That is how service is suppo positive and all questions were answered. Even the buying experience was easy and enjoyed having everything ready to go. That is how service is supposed to be. Thanks from a happy family customer! More

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Wonderful people at Joe Machens Capital City Ford! Everyone we dealt with or even passed by was smiling and friendly. We drove 5.5 hours from Southwest Iowa and we are glad we did. Almost all of the p Everyone we dealt with or even passed by was smiling and friendly. We drove 5.5 hours from Southwest Iowa and we are glad we did. Almost all of the paperwork was completed via txt and one phone call prior to our arrival at the dealership. The customer lounge was sweet with snacks, cappuccino, Starbucks, soda and even ice cream. I have and will continue to recommend JMCC. God bless Josh, Doug and everyone for a such a great experience! Thank you all! More

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“Incredible Customer Service”. Three words that are so rare to find together nowadays, but that’s EXACTLY what I discovered at Joe Manchens Capital City Ford and specifically when Three words that are so rare to find together nowadays, but that’s EXACTLY what I discovered at Joe Manchens Capital City Ford and specifically when dealing with Josh Hubbard and Jason Hicks. I purchased this vehicle over the phone after locating it online. I live nearly 250 miles away.from the dealership. I was so impressed with the customer experience that I literally “hopped a west bound train” and travelled nearly 6 hours to drive this vehicle home. Josh picked me up at the station and he and Jason stayed well after closing time (the train arrived late) to make this deal happen. Every possible question and concern that I had was answered and resolved prior to my arrival. This was, hands down, the best and most positively confident experience I’ve ever had purchasing a vehicle, ever! I gave them five stars each, but Josh and Jason both deserve an extra star for going above and beyond. I can only HIGHLY recommend this dealership for what I consider to be more than just a car purchase, but an awesome car-buying experience! Ron Shawgo, Central Illinois More

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Josh did an excellent job helping me with the purchase of my new Lincoln Aviator. Very knowledgeable, very friendly, and extremely proficient. Would recommend him to anyone any time! my new Lincoln Aviator. Very knowledgeable, very friendly, and extremely proficient. Would recommend him to anyone any time! More

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Thanl you, for the great communication. They are customer driven. I would like to speak to someone about the front bumper. They are customer driven. I would like to speak to someone about the front bumper. More

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Working with Josh and Joe Machens Ford was a pleasure. It was a very positive experience and I would do it again. It was a very positive experience and I would do it again. More

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Excellent in showing the vehicle and all of employees were excellent to us. No pressure just a welcome attitude from all the employees. Helpful, kind and encouraging. were excellent to us. No pressure just a welcome attitude from all the employees. Helpful, kind and encouraging. More

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Great experience. Clean up of vehicle could have been better. All in all good experience Clean up of vehicle could have been better. All in all good experience More

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Nice environment and everyone was very respectful. All of our questions were answered and they explained in detail everything about the vehicle. All of our questions were answered and they explained in detail everything about the vehicle. More

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The process went very quick and smooth. Great experience. I will definitely buy here again. Great experience. I will definitely buy here again. More

by ddkat Verified Customer Verified Customer

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