Josh Cousino | Page 11

Great experience Liz was a real pleasure to work with. I hope to work with her and Josh with my next vehicle. Hopefully for a much lower rate. Liz was a real pleasure to work with. I hope to work with her and Josh with my next vehicle. Hopefully for a much lower rate. More

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Process is a process My experience was good. I gave a 30 min time frame to sell to me. Sales rep took 45-50min. Same with finance. I had negotiated a price then then went My experience was good. I gave a 30 min time frame to sell to me. Sales rep took 45-50min. Same with finance. I had negotiated a price then then went up due to fees which I had requested to be inclusive. So the game never changes. All and all it wasn’t a horrible experience. More

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It was pleasant, relaxed, and informative. We dealt with Ryan Hardy. He was very patient with our various requests and answered all our concerns promptly, intelligently and politely. He was n We dealt with Ryan Hardy. He was very patient with our various requests and answered all our concerns promptly, intelligently and politely. He was not pushy, but did help steer us in the direction we wanted. We would certainly recommend him as a sales person. More

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Came through with right match We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with th We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with the specific trim and color we were looking for by securing it from a sister dealership... all for a fair price. We were very happy with the customer service from everyone at Heritage involved in our transaction. And we love our new Highlander! More

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Great overall experience! Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to get some further information. Liz was well versed with regard to the vehicles and more than willing to help. The following day we returned and finalized the purchase of our new Sienna. More

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Derek Blood Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 cars and a truck through Derek. His attention to detail, his honesty and enthusiasm for what he's doing is a great combination. When you work with Derek it's all about the customer. I was generally impressed with the Heritage dealership, in particular the finance guy, Josh. The service department did a great job in cleaning up my truck, and I'm looking forward to getting regular service there. More

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Fair deal As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. More

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Taking a Tacoma off road to home Heritage was recommended by friends in Vermont where we live. Liz was our sales person and made the process painless and smooth. Josh was easy and hel Heritage was recommended by friends in Vermont where we live. Liz was our sales person and made the process painless and smooth. Josh was easy and helpful on the finance side. More

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Painless and professional I generally hate buying a car. Haggling with sales people, all of the paperwork and the general inconvenience of it all. Not so with Heritage. First, I generally hate buying a car. Haggling with sales people, all of the paperwork and the general inconvenience of it all. Not so with Heritage. First, I had done some research and had zeroed in on a couple of different models, which helped. But I was still blown away at how friendly and low-key the sales effort was. The sales person I dealt with was professional and warm. And although the paperwork can’t really be minimized, the business agent was also personable and made the process move along very smoothly. Of course, it helped that Heritage has an incredible inventory with a lot of choices. All in all, I think I have found my dealership for life. More

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Great experience My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT deal. We're so happy with our purchase. While we were waiting, Marc even provided me with a private space to feed my baby. We also worked with Josh Cousino who was awesome as well. The staff were warm and friendly - I just left there feeling very positive about my experience and would definitely do business with Heritage again. More

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