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Josh Canfield
Josh Canfield | Page 11
Sales Consultant
Chippewa Valley Mazda
2329 S Prairie View Rd
Chippewa Falls, WI 54729
131 Reviews
131 Reviews
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131 Reviews of Josh Canfield
October 31, 2023
Everything went smooth. Josh did a great job of handling everything from the test drive until we drove our new car off the lot. I’d definitely buy another vehicle from Chipp Josh did a great job of handling everything from the test drive until we drove our new car off the lot. I’d definitely buy another vehicle from Chippewa Valley Mazda! More
by ben88
Verified Customer
October 12, 2023
Honest and easy. Josh was excellent sales with genuine approach to learning our needs. He called upon colleagues for financing and went the extra mile to show us how Josh was excellent sales with genuine approach to learning our needs. He called upon colleagues for financing and went the extra mile to show us how the technology worked in our new car. We’ve never experienced better. More
by msdarlenelax
September 24, 2023
Josh was nice, straightforward, new employee. He was the guy who picked up the phone when I called. Ryan more of your typical car dealer salesperson and played the "management / owner says" gam He was the guy who picked up the phone when I called. Ryan more of your typical car dealer salesperson and played the "management / owner says" game. Alisha was nice, easy to work with, but forgot the warranty info in the packet. Be aware that the cell number they give you will have your sales reps name assigned for communication, but that same number is used and seen by all parties at the dealership, so don't for one second think you are communicating with just your sales rep. when you are texting or sending pics of a trade in, etc. Two issues 1st - I purchased a $60,000 used vehicle and only got 1/2 tank of gas. Really? According to Ryan the OWNER has decided to only gives a full tank on NEW vehicles, no matter what you spend on the used vehicle. OK, that is just poor judgement to say the least. Every vehicle should get a full tank, its just good customer service. Do you really want to leave someone, anyone, with the feeling you "cheeped out" after they just spent a bunch of money on one of your vehicles? 1/2 tank not a big deal financially, just dumb. 2nd - Online Autotrader ad says the truck has a cold package, which includes an engine block heater (its a deiseal) and a grill apron for the winter. When I called the dealership after the vehicle was delivered there was no apron (I paid for it to be delivered since I was 485 miles away, drivers were nice). Ryan informed me that it didn't come with the truck. I asked why they advertised it as part of the package and he said "well, there was no picture of it on the advertisement so it was not included." I responded that there was no picture of the engine block heater either, but that was still included as part of the "cold package" so where is the apron? Then Ryan decided to stop responding. Again, not a huge deal money wise, the apron is something like a $120 or so, but the dealership was not honest and did everything they could since the sale was already complete, to not spend another dime. Maybe if I lived closer they would have been more honest? I really don't like dishonest people and I will go out of my way to make sure everyone knows who they are when they play that game. Everyone makes mistakes, just own up to it and fix it, don't lie about it or blame the boss that no one can talk to. So be aware that just because this dealership advertises something is included on a vehicle, don't assume it is unless you confirm it yourself prior to purchase, and don't expect a full tank of gas no matter how much you spend unless you get a new vehicle, More
by hartmansjoint
Other Employees Tagged: Ryan Miley, Alisha Tran
