Joseph Tsai | Page 4

I have sent two of these surveys out. I want Joseph to get credit where credit is due. I want Joseph to get credit where credit is due. More

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At the service time before my most recent, I had a bad experience. Service Representative Eric Johnson and Supervisor Jay Streeter treated me badly. However, at my most recent service, Service Represe experience. Service Representative Eric Johnson and Supervisor Jay Streeter treated me badly. However, at my most recent service, Service Representative Tsai treated me very well. He was friendly and very professional. More

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Joe, the assistant service manager, was professional and informative about service required and was willing to work with my schedule. It was enjoyable working with him and I trusted his recommendations. informative about service required and was willing to work with my schedule. It was enjoyable working with him and I trusted his recommendations. More

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Great customer service! Good value. Knowledgeable service staff. Left confident that they did a good job. Good value. Knowledgeable service staff. Left confident that they did a good job. More

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Always a pleasant experience! Very helpful service people. Joseph was a great help explaining the work needed to my vehicle and making sure I had the best possible solution! Very helpful service people. Joseph was a great help explaining the work needed to my vehicle and making sure I had the best possible solution! More

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Dealership service turns out to be the best, but ending up spending about six hours waiting for the car not. up spending about six hours waiting for the car not. More

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Good experience with purchasing a vehicle here. The service department is hit or miss as to the quality you get. The service department is hit or miss as to the quality you get. More

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My representative was very responsive to my needs and was able to answer all the questions that I had In a professional manner able to answer all the questions that I had In a professional manner More

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5 stars for Joseph Tsai and his help handling everything. The 4 stars overall was with how my car was returned to me. The "car wash" left more water spots/dirt all over than the car had when I dropped it off The 4 stars overall was with how my car was returned to me. The "car wash" left more water spots/dirt all over than the car had when I dropped it off. And then the carjack kit under the rear seat with the jack, wheel lock keys and tools were just thrown into the car after swapping my tires out. Clearly either in a rush or just didn't care. More

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I have been coming to this dealership since I purchased my 4runner. Best service ever my 4runner. Best service ever More

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