Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 7

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,141 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,141 Reviews

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Dealership Experience

29 yrs, 2 mos

Industry Experience

47 yrs, 2 mos

Specialties & Trainings

Cadillac Certified

1141 Reviews of Joseph Mistretta

April 13, 2025

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Worst experience ever. I wrote a detailed review on google on my experience. Would never go back More

by DANISHRASOOLCH
Service Price Transparency
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Recommend Dealer
No
Apr 28, 2025

Sarant Cadillac responded

Mr. Rasool, My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager

April 01, 2025

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Everyone on top of their game. They took great care of me & fixed the car as good as new More

by A.GERONE
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Recommend Dealer
Yes

Other Employees Tagged: Michael Lugo , Marissa was great took special care of me

March 30, 2025

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Service department is great. Best I’ve ever experienced in a dealership. I recommend them highly. Joe Mistretta is great. More

by vinniet1
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Recommend Dealer
Yes

March 30, 2025

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There is not enough stars to rate how high their service was. Antonio Centeno & John Nassour and the team went above and beyond as always. They treat you like family and not just a customer. We have recomme More

by ssagonas
Sales Price Transparency
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Recommend Dealer
Yes

March 14, 2025

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The available selections made for right sizing to our needs. Alex explained all the features of each vehicle type and helped us pick the right vehicle . The leasing process was straightforward and provid More

by jmaceachin
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Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Alexander Bowen

March 13, 2025

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I have been dealing with Sarant for over 20 years. The employees are one of the best assets Sarant has. They are honest and hard working people. More

by LCAIAFA
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Vic Castagna

March 01, 2025

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Excellent communication, attention to detail, quick turnaround for service and diagnostic analysis. I have always had a pleasant experience. More

by diane96ny
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Robert Dreyer , Marissa

March 01, 2025

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Everyone was extremely courteous and helpful. Easy drop off and pick up, issues were all taken care of in a timely manner. More

by HCASSISI
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Recommend Dealer
Yes

February 23, 2025

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This is a great team to deal with here at Sarant Cadillac, from Sales to Service they treat you like family! More

by philip.hodges20
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Recommend Dealer
Yes

February 23, 2025

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I have been going there since 2005. . Everyone is so nice. From the showroom to the service department. In the service department Joe, Tony and Marissa always help. To Tommy my sale More

by Mimi
Service Price Transparency
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Recommend Dealer
Yes
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