Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 102

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
1,149 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.6

1,149 Reviews

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Dealership Experience

29 yrs, 6 mos

Industry Experience

47 yrs, 6 mos

Specialties & Trainings

Cadillac Certified

1149 Reviews of Joseph Mistretta

September 28, 2018

Dealership Rating
Employee Rating

Extremely satisfied with both Sales and Service This is my second leasing experience with Sarant the first went so smoothly. Coupled that with the incredible job the service department did with all More

by DCASAZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2018

Sarant Cadillac responded

We're thrilled to hear that. We love knowing that your first experience with Sarant brought you back again for your next lease. Thank you for taking the time to share your feedback with us.

September 28, 2018

Dealership Rating
Employee Rating

Kept Waiting For No Good Reason Car was brought in at 8:00 A.M. work was completed at 9:45, but I was never informed despite my repeated queries as to its status. Finally, after conf More

by LOFA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill McCardle, Maurice Pereira

Oct 15, 2018

Sarant Cadillac responded

Thank you for your feedback. We pride ourselves on quick, timely service and we apologize about your wait. At your earliest convenience, please reach out to our Executive Manager Antonio Centeno at 516-293-5000 to discuss this in more detail with you. Thank you again, and we hope to hear from you soon.

September 27, 2018

Dealership Rating
Employee Rating

Excellent service Service at Sarant is everything it should be. The personnel is courteous and efficient. Service was completed in a reasonable amount of time, and ca More

by JACKSMIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Oct 01, 2018

Sarant Cadillac responded

Thank you for the 5-star review. We love to hear what are customers most enjoy about their experience with us. Joseph and Maurice are a wonderful asset to our team at Sarant and we are pleased to hear they made your time with us enjoyable. We look forward to working with you in the future.

September 27, 2018

Dealership Rating
Employee Rating

Service was great When I called Sarant to tell them what’s going on with my XT5 I was told by Joseph Mistretta to bring my car in first thing in the morning they took t More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2018

Sarant Cadillac responded

Thank you for the amazing review! We are so glad that Joseph was able to get your car in and out for you in a timely manner so that you could get on with your day. Dealing with car trouble is never fun but we are excited to hear that our team made the experience less stressful. We look forward to working with you in the future!

September 27, 2018

Dealership Rating
Employee Rating

THEY ARE GREAT VERY HELPFUL AND EFFICIENT ALWAYS, SEEM TO GET ME TO THE CORRECT PLACE AND ARE VERY ON TOP OF EVERYTHING I HAVE SEEM TO NEED IN THEIR AREA OF EXPERTI More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2018

Sarant Cadillac responded

Thank you for the 5-star review! We are excited to hear that Joseph helped to make your experience with us such a positive one. If you have any further questions please stop in or call. We look forward to working with you again!

September 26, 2018

Dealership Rating
Employee Rating

Great!!!!! Great service nice people. they meet your needs and are very friendly. Great team. I purchased my CT6 there and have recommended my friends .Sarant is More

by SAM68CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2018

Sarant Cadillac responded

Thank you so much! We could be happier to hear that you had a great visit with our sales staff! We appreciate your business and hope you enjoy every mile in your new car!

September 22, 2018

Dealership Rating
Employee Rating

great joe in service is the best my name is donna curra everyone goes above and beyond to help me all the time antonio and tommy always sell me the best cad More

by DONNACURRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2018

Sarant Cadillac responded

Thank you for taking the time to leave us this excellent review, Donna! We are happy to hear that Joe, Antonio, and Tommy always provide you with the best experiences. Come see us again soon!

September 21, 2018

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Employee Rating

Buying a Certified used car The dealership and sales people are honest, friendly and knowledgeable. It was a pleasure from start to finish. The finance department got me the bes More

by KANDREONEOLMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Freddie Rollo, Salvatore Carrebba

Sep 25, 2018

Sarant Cadillac responded

This is what we like to hear! It was our pleasure assisting you with buying a new car. Let us know if there is anything else that we can help with!

September 19, 2018

Dealership Rating
Employee Rating

COMPLETELY SATISFIED CUSTOMER IT IS A PLEASURE TO VISIT SARANT FOR ANY REASON. JOE MISTRETTA IS A TRUE SWEETHEART AND ALWAYS GETS THE JOB DONE, AND YOUR RECEPTIONIST IS ALWAYS A More

by EGGPLANT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2018

Sarant Cadillac responded

We're pleased to know that you were able to be taken care of by Joe on our service team and glad it went smoothly! Thank you for your business and we look forward to your next visit.

September 19, 2018

Dealership Rating
Employee Rating

Completely Satisfied Thank you for the professional and prompt inspection service appointment today. It is always a pleasure and positive experience at Sarant Cadillac. I More

by Completely Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kind gentleman that greeted me this morning and checked in my car. Lovely Service department receptionist,

Sep 21, 2018

Sarant Cadillac responded

Thank you for the kind words and the rating! We're glad we could help you out and we look forward to seeing you again soon!

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