Joseph Loonam

If I could give 0 stars I would. Horrible experience with the service department and GM. Bought my car from them and have had a reoccurring issue that began less than a year into hav Horrible experience with the service department and GM. Bought my car from them and have had a reoccurring issue that began less than a year into having my car. Kept bringing it to them for service since I was under warranty and PURCHASED MY CAR FROM THEM. Poor communication. I had to call in order to get an update or there would be days on end with no update or return call. Paperwork not properly provided when asked. Made promises that were not followed through on. This most recent time I was not able to use my car for over a month and the only reason it got fixed is because I had to make a formal complaint to Jeep corporate. Would NOT recommend this dealership to anyone. The way they treat customers and handle business is a disgrace to the Jeep reputation and name. More

by daniellemancinelli13 Verified Customer Verified Customer

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Everyone was knowledgeable, informative, and patient. The dealership atmosphere is comfortable and very clean—it feels welcoming rather than cold or overly minimal. It’s a down-to-earth place where you c The dealership atmosphere is comfortable and very clean—it feels welcoming rather than cold or overly minimal. It’s a down-to-earth place where you can truly level with the salespeople. They work hard to accommodate your budget without any pressure. They give you realistic options, explain the facts, and let you make the decision that works best for you. I really appreciated the straightforward, honest approach and how hard they worked to help me stay within my budget. More

by PERRONEL7275 Verified Customer Verified Customer

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Brian and Darleen and the whole team were very helpful and made sure all my needs were taken care of, also were very professional and making me feel like I'm part of the family. and made sure all my needs were taken care of, also were very professional and making me feel like I'm part of the family. More

by evileye621 Verified Customer Verified Customer

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Brian and his team made getting a service call done on your vehicle efficiently, timely and with kindness. your vehicle efficiently, timely and with kindness. More

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Precision was a great dealership experience. I looked at 10 used Jeeps at other dealerships and didn't buy any of them because of how I felt during the process. As soon as I walked into Precisio I looked at 10 used Jeeps at other dealerships and didn't buy any of them because of how I felt during the process. As soon as I walked into Precision, I could tell the difference. There were no games, no crazy markups, and the atmosphere was friendly, comfortable, and professional. Joe, the manager, and Todd, the salesman, were both great to work with. They made the entire experience straightforward and stress-free. I would definitely recommend Precision to anyone looking for a vehicle. More

by JMVEES Verified Customer Verified Customer

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I was in a tough situation, and Tommy truly made the experience so much less stressful. He was incredibly helpful, and I’m very grateful. Overall, I’m very happy! experience so much less stressful. He was incredibly helpful, and I’m very grateful. Overall, I’m very happy! More

by NMORAN1994 Verified Customer Verified Customer

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Great experience in all aspectsWe will continue to use precision deep time and time again. precision deep time and time again. More

by JLDERCOLE Verified Customer Verified Customer

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We were so happy with our experience. They worked professionally, giving us their time and attention. They never rushed us through. Whenever we have returned to the dealership, the staff They worked professionally, giving us their time and attention. They never rushed us through. Whenever we have returned to the dealership, the staff is welcoming and accommodating. They are there to answer any questions we have had even after finalizing the sale. More

by MICHELE.JONES Verified Customer Verified Customer

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Joe and his staff make buying or leasing a car such a great transaction. Made me feel like family. Mike was a great salesman and an asset to your company great transaction. Made me feel like family. Mike was a great salesman and an asset to your company More

by rd230 Verified Customer Verified Customer

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Very smooth process, easy to work with. Fair pricing and a convenient location for future needs. Fair pricing and a convenient location for future needs. More

by tav93 Verified Customer Verified Customer

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