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Joseph L.

Overview Reviews (65)

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Joseph L.

Joseph L. | Page 5

Service Manager

O'Steen Volkswagen of Valdosta

4140 N Valdosta Rd
Valdosta, GA 31602

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4.7

65 Reviews

Overview Reviews (65)

4.7

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Joseph L.

December 31, 2025

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Employee Rating

Great customer service. Staff was friendly, helpful, and most of all professional. Fast customer service. Staff was friendly, helpful, and most of all professional. Fast customer service. More

by angelayvetta

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 31, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for the wonderful review! We’re thrilled to hear that our team provided friendly, helpful, and professional service, and that your experience was fast and seamless. We truly appreciate your business! 🚗✨-AS

November 30, 2025

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Employee Rating

Within a day of service, the check engine light was back on. Makes me wonder if what you said needed to be done was really needed, or if you stopped the diagnosis process when you had something. Extremely on. Makes me wonder if what you said needed to be done was really needed, or if you stopped the diagnosis process when you had something. Extremely frustrating!!! No longer trust you as a service provider, and will now bring my daughter's car to me north of Atlanta instead of having it fixed with you. More

by sue.kraft

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

November 26, 2025

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Service dept is great. Very thorough and knowledgeable and explains everything that was done and anything that is needed. Very thorough and knowledgeable and explains everything that was done and anything that is needed. More

by JDENNIS11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marquis and Zory

Nov 28, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your wonderful review! We’re happy to hear that our service team provided thorough, knowledgeable care and took the time to explain everything clearly. Delivering trustworthy service is important to us, and we’re glad it showed during your visit. We truly appreciate your feedback and look forward to serving you again!-AS

November 25, 2025

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Employee Rating

Great customer service . Always go beyond work duties to get the job done. Excellent! Definitely recommend. Always go beyond work duties to get the job done. Excellent! Definitely recommend. More

by zolyamcmillian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zory & Marquis

Nov 25, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! 🌟 We’re thrilled to hear that our team went above and beyond to make your experience excellent. Your recommendation means the world to us, and we can’t wait to assist you again in the future! 🚗✨-AS

November 25, 2025

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Employee Rating

Mr. Donaldson was so friendly and explained everything really well. This was the best experience. really well. This was the best experience. More

by MELODIGRAHAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marquis Donaldson

Nov 25, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! 🙏 We’re thrilled to hear that Mr. Donaldson made your experience so positive and took the time to explain everything. We’re grateful to have you as part of our O'Steen VW of Valdosta family 🚗✨-AS

October 30, 2025

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Employee Rating

Always have been pleased with the service and friendly staff. I highly recommend this dealership. staff. I highly recommend this dealership. More

by kvkcatering

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 31, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your wonderful review! We’re delighted to hear you’ve consistently had great experiences with our team. Your recommendation means a lot to us — we truly appreciate your trust and continued support!-AS

October 29, 2025

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Employee Rating

Staff is very friendly and kept me informed about when my car would be ready. They always get me taken care of. car would be ready. They always get me taken care of. More

by hlsoutherland90

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Marquis

Oct 31, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for sharing your experience! We’re glad to hear our team kept you informed and made sure everything went smoothly. We truly appreciate your loyalty and look forward to taking care of you and your car again next time!-AS

October 27, 2025

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Employee Rating

Service was great! If you are looking for a great place to buy a car or get one serviced you will not go wrong to go there! If you are looking for a great place to buy a car or get one serviced you will not go wrong to go there! More

by jrwilly79

Verified Customer

Recommend Dealer

Yes

Oct 28, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the wonderful feedback! 🌟 We’re thrilled to hear you had a great experience with our team. Whether you’re buying a new car or coming in for service, we always strive to make every visit easy and enjoyable. Your kind words mean a lot to us—thanks for choosing O’Steen Volkswagen of Valdosta! 🚗💙-AS

October 22, 2025

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Employee Rating

Service department has the best hospitality in the world. The timing servicing your vehicle is like seeing tires getting changed at the Indy 500. Super fast! Great job!!!! The timing servicing your vehicle is like seeing tires getting changed at the Indy 500. Super fast! Great job!!!! More

by antoniokincade78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marquis

Oct 22, 2025 -

O'Steen Volkswagen of Valdosta responded

Wow, thank you for the awesome review! We’re thrilled to hear you experienced the “Indy 500” speed and world-class hospitality from our service team. Fast and friendly service is what we aim for, and your kind words truly fuel our drive! We appreciate your support and can’t wait to see you again soon!-AS

October 11, 2025

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Employee Rating

The staff at O’Steen Volkswagen of Valdosta were professional, friendly, and made the entire process stress-free. I highly recommend them! professional, friendly, and made the entire process stress-free. I highly recommend them! More

by jercandiya32

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 14, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words and recommendation! We're thrilled to hear that our team at O’Steen Volkswagen of Valdosta made your experience a stress-free and positive one. It was our pleasure to assist you, and we truly appreciate your support. If you ever need anything in the future, we’re here for you! Enjoy your vehicle!-AS