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Joseph Hanily
Joseph Hanily at Honda Universe
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Joseph Hanily

Finance

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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4.9
120 Reviews

Dealership Experience

3 yrs, 9 mos

4.9

120 Reviews

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120 Reviews of Joseph Hanily

September 16, 2024

Dealership Rating
Employee Rating

Very professional, very friendly, understanding and working with customer is amazing. Definitely will come back. More

by N.REVINOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John McGraw, Nick Salerno, Steve Umoru, Vincent Zerbo, Mike Giangregorio

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Sep 17, 2024

Honda Universe responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with professional, friendly, and understanding service. We look forward to seeing you again and assisting you with anything you need. Your satisfaction is our priority!

August 31, 2024

Dealership Rating
Employee Rating

It was a great experience. The employees were very helpful and made the purchase very nice. Would definitely do another purchase in the future More

by jm_3187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Ray Mundo

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Sep 01, 2024

Honda Universe responded

Thank you for your great feedback! We're thrilled to hear that our team made your purchase enjoyable and that you had a positive experience. We look forward to assisting you with your next purchase in the future. If you need anything in the meantime, don't hesitate to reach out!

August 13, 2024

Dealership Rating
Employee Rating

Joseph Hanily was a joy to work with. He was efficient, accurate and effective. One problem; we were not advised that Honda Universe was going to file a form 8300 with the IRS!! We d More

by KITSAPAPAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno , Steve (salesman)

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Aug 14, 2024

Honda Universe responded

Thank you for your feedback on Joseph Hanily's work; We're pleased to hear he was efficient and effective and sorry to hear about the issue with the Form 8300 filing and the lack of prior notification. It seems there was a communication gap between the sales team’s assurances and the actual process, and we understand your frustration. We apologize for the inconvenience and please let us know if there's anything more we can do to resolve this matter.

August 08, 2024

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Employee Rating

Nick and Mike(sales manager) treated my family and I like family. Nick was also very detailed in explaining the deal and both 2025 Pilot and 2024 Accord purchased. We look forward to bringing our extended f More

by MR.JORGE21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Biello

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Aug 08, 2024

Honda Universe responded

Thank you for the wonderful feedback! We're thrilled to hear that Nick and Mike made you and your family feel like part of ours. It’s great to know that Nick’s thorough explanation helped with your 2025 Pilot and 2024 Accord purchases. We can’t wait to welcome your extended family to the dealership soon! Enjoy your new vehicles!

July 07, 2024

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Employee Rating

Will, Nick and the team were awesome in helping us find our Passport! Highly recommended More

by Keiron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno , Will Irslinger

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Jul 07, 2024

Honda Universe responded

Thank you for your kind words! We're thrilled that Will, Nick, and our team could assist you in finding your Passport. If you have any more questions or need further assistance, feel free to reach out. Safe travels in your new vehicle!

June 21, 2024

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Employee Rating

Leasing a vehicle can be stressful but working with Neil Goldstein for our 3rd Accord with this dealership is a wonderful experience! More

by phil2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Neil Goldstein

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Jun 21, 2024

Honda Universe responded

Thank you so much for your kind words and for choosing to lease your 3rd Accord with us! We're thrilled to hear that Neil Goldstein provided you with a wonderful experience despite the typical stress of leasing a vehicle.

June 20, 2024

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Employee Rating

Great experience with trading in my car and purchasing a new Accord EXL. No hassle or hard sell with the purchase or finance office. More

by Tony Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Patel

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Jun 21, 2024

Honda Universe responded

Thank you for sharing your great experience! We're delighted to hear that your car trade-in and purchase of the new Accord EXL were hassle-free. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new car!

June 13, 2024

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Employee Rating

Alan was so helpful and took the time to explain the differences between the models. My son loves his new car!! Thank you for all your help. We really appreciate it. More

by DAWNMH18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Marin

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Jun 13, 2024

Honda Universe responded

Thank you for sharing your positive experience! We're delighted to hear that Alan was able to assist you and provide thorough explanations of the different models. We're thrilled your son loves his new car! Your appreciation means a lot to us. Enjoy the new ride!

June 07, 2024

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Employee Rating

Great experience. Knowledgeable and professional sales associates. Easy financing. A smooth and stress free transactions. More

by CRAFTYCHURCHLADY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Patel, Nick Salerno

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Jun 08, 2024

Honda Universe responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our knowledgeable and professional sales associates. It's wonderful to know that the financing process was easy and the transaction was smooth and stress-free. We appreciate your support and look forward to serving you again in the future!

May 25, 2024

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Employee Rating

The car buying experience was painless and the staff is always great there this was my 8th car I bought there More

by SHOEHO78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Patel, Nick Salerno

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May 26, 2024

Honda Universe responded

It's great to hear that you had a painless car buying experience and that our staff continues to provide great customer service. Thank you for being a loyal customer, and congratulations on your 8th car from us! If there's anything else we can do for you, please let us know.

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