Jose Quezada
Jose Quezada at Marino Chrysler Jeep Dodge

Jose Quezada | Page 9

Service Advisor

Marino Chrysler Jeep Dodge

5133 West Irving Park Road
Chicago, IL 60641

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Jose Quezada

July 04, 2022

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Employee Rating

Was recently travelling from Michigan to Chicago for a memorial service when my air conditioner stopped working. Did I mention it was 99 degrees outside? Tried calling several dealerships to see if I coul More

by midlandmarilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Marino Chrysler Jeep Dodge responded

Holy cow Marilyn, we truly cannot thank you enough for taking the time to write us such an incredibly detailed and thoughtful review, you are too kind. We will certainly pass along your kind words to Jose, we could not be happier to hear that he was able to take such great care of you. We truly appreciate your business, and you can always count on us to take great care of you and your vehicle, do not worry. Thank you again.

June 01, 2022

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Employee Rating

Awesome experience, amazing customer service with Kenny. He has help us purchase a new vehicle not once but twice and helped us get what we wanted at a great price. Highly recommended he will help you find More

by Jaysoberanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Hanna, CARLOS MARINO , Pete Babani, Steven Nunez, Kenny Sher

Jun 01, 2022

Marino Chrysler Jeep Dodge responded

Thank you so much for the repeat business Jay! We can't thank you enough for choosing to trust us with 2 different purchases now, we hope you are loving your vehicles.

January 26, 2022

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Marino has sold me two cars both new, beautiful and have kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to More

by Kelly.glunz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JC Alvarado, Robert Whiteman, Carlos Rodriguez, Edwin Rivera, Jan Rodriguez, James Ebe , Kal Djendov, Rafael Martinez, Santiago Rosales, Mike!!

Jan 28, 2022

Marino Chrysler Jeep Dodge responded

Thank you so much for this kind review Kelly! We appreciate you taking the time out of your day to share about your experience with us. JC is one of our longest tenured employees and we are thrilled to hear that he and Mike were able to take such great care of you. Thank you again for your business, we look forward to seeing you at your first oil change.

October 29, 2021

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Employee Rating

I had a great experience at Marino. My salesperson, finance person, the managers and the service person were all fantastic and accommodating. Fair prices and fair on my trade ins. More

by James Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Hanna , Steven Nunez, Kenny Sher

Oct 31, 2021

Marino Chrysler Jeep Dodge responded

Thank you so much for the kind review James. We are so happy that you had such a great experience with us.

August 27, 2021

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Employee Rating

Fast and friendly service, thank you MARINO FAMILY AND TEAM!!! More

by Mahernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2021

Marino Chrysler Jeep Dodge responded

That's exactly what we like to hear! This is like the best review ever. Fast and friendly service is literally exactly what we strive to deliver everyday in our service department so to hear that we hit the nail right on the head here is fantastic news. Thank you so much for taking time to leave us a review Mahernandez.

August 25, 2021

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Employee Rating

Always in and out quick, very helpful staff, keeps me up to date. Would definitely recommend Marino More

by caroltaz6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Marino Chrysler Jeep Dodge responded

That's what we like to hear Carol! This is the exact experience we work hard to deliver each and every time. Thank you so much for your review.

August 10, 2021

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Employee Rating

Jose was my point guy and he was great. Technician couldnt find the problem even though it had an error code. I’m a little worried about that. More

by Bertagna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Marino Chrysler Jeep Dodge responded

Hey Bertagna, I'm glad to hear you had such an awesome experience with Jose, but don't worry, if that error code pops back up we've got your back for sure! Please feel free to shoot me a message at happycustomer@marinocjd.com if you'd like me to have our Service Director Bob take a second look at your RO and review his thoughts with you.

July 16, 2021

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Employee Rating

Bad customer service Does not keep customers updatedAnd Bad customer service Does not keep customers updated And that is one of the most important thing communication!!! Also car not fixed properly they More

by calestar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Teresa Nelson, Carlos Rodriguez , Steve Cardenas, Kal Djendov

Jul 16, 2021

Marino Chrysler Jeep Dodge responded

Hi Calestar, I’m so sorry to hear that you’re still having issues with your vehicle. I can assure you, fixing your vehicle correctly the first time is a top priority for us and we are here to help. Please, reach out to me at happycustomer@marinocjd.com so I can put you in touch with our Service Director Bob Whiteman and we can get you taken care of here.

May 31, 2021

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Employee Rating

This place is excellent in every aspect. I’ve never had a bad experience with them as far as service or purchasing a vehicle, I’m a repeat buyer from Marino the entire staff is great courteous and attentive! More

by Ashcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Marino Chrysler Jeep Dodge responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

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Employee Rating

Staff are always friendly, kind and courteous. Service staff always takes the time to explain or answer any questions you may have. Facility itself is always neat and clean. Keep up the great work ! More

by lmsmojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Marino Chrysler Jeep Dodge responded

Thanks for the terrific review and feedback on our service team! We always appreciate feedback and knowing when we meet the needs of our customers. Take care!

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