Jose Perez | Page 3

Dishonest!!!!! Bait and switch!!! Jose Perez is a liar. He is inconsiderate of people's time. I recommend to never do business with him. Disgusting! He has my husband drive an hour to Jose Perez is a liar. He is inconsiderate of people's time. I recommend to never do business with him. Disgusting! He has my husband drive an hour to tell him he sold the car a half hour ago. Shame on him.!! More

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Dishnest Salesman, classic Bait & Switch I did my research on an Acura RDX with a specific safety package I wanted for my parents. I called to confirm that they had this specific car because I did my research on an Acura RDX with a specific safety package I wanted for my parents. I called to confirm that they had this specific car because it wasn't on their online inventory. Their junior sales associate (Cesar) lied to me and said they did so I came in. The next 2 days, I spent negotiating price with their Sales Consultant Jose Perez. I was honest with him, did my research, knew the market price and asked him not to jerk me around as my time was precious. I live in California and was only in town for 2 days so I had to finalize a new car purchase for my parents. On the last day, my entire family comes with me to finalize the purchase and after 1.5 hours of waiting in their showroom, Jose sits down and tells me they NEVER had the car I wanted in stock. This was after Cesar confirmed with me on the phone and Jose lied to me twice directly to my face that they did. I was furious. They ran a classic BAIT & SWITCH on me knowing that I had to make a purchasing decision ASAP and had to leave town in 2 days. They tried to upsell me on another car that was $5K over our original negotiated price. At no point during our negotiations did they ever have the specific car I wanted. I stormed out of their showroom and told Jose what a xxx I thought he was after he spewed all this junk about how important family, integrity and honesty are. Jose, if you are reading this, for your own benefit, take a good hard look at yourself in the mirror. Based on my interactions with you and the rest of your colleagues and these reviews I'm reading on Yelp, this behavior is typical of your branch. You should be ashamed of yourself, but you probably couldn't care less More

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GReat Salesman VEry good Salesman. WOuld recommend him to anyone who wants to buy a car. HOnest and good guy. Made my car buying experience very nice. VEry good Salesman. WOuld recommend him to anyone who wants to buy a car. HOnest and good guy. Made my car buying experience very nice. More

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Totally amazing from salesperson To finance Amazing genuine salesperson that cAred and listened to me. Jose Perez was a true example of a real sales person ... understanding knowledgeable.. wond Amazing genuine salesperson that cAred and listened to me. Jose Perez was a true example of a real sales person ... understanding knowledgeable.. wonderful. The finance manager Sid was amazing. Going above and beyond to provide a memorable experience. ... like family ! More

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Marvelous! Jose Perez assisted my mother and I a few weeks ago in purchasing a vehicle. Unlike many of the salesman I've encountered, Jose had a strong consulta Jose Perez assisted my mother and I a few weeks ago in purchasing a vehicle. Unlike many of the salesman I've encountered, Jose had a strong consultative approach through the entire process. He was not pushing vehicles in our faces and worried about the sell. Instead he educated us and explained the reasons behind his suggestions. I am at ease with the collective decision we made in choosing our vehicle (2013 Acura TL with only 8K miles). To anyone who is looking to buy at the Woodside location make sure you ask for Jose, you will not regret it! Jose....if you're reading this, THANK YOU! More

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Great Car, Even Better Service I came into the dealer with a set number that I was willing to spend...and Jose Perez and Mike Francis made that possible. I went to Paragon knowing w I came into the dealer with a set number that I was willing to spend...and Jose Perez and Mike Francis made that possible. I went to Paragon knowing which car I wanted, it just depending on how good the deal sounded and the salesman. Service is really important to me and the car could've been $5k cheaper, but with lousy service, I would've walked out. Fortunately, I walked out, but just to get into my 2016 Acura. From start to finish Jose was there to ensure that I left with that care. Undoubtedly that is his "job," but he didnt all at make it feel like it was a sales pitch or like he needed the sale. When it came time to talk $$, Mike Francis explained the details of all the financing options and got me the rate I wanted and it was all history from there. This is a great dealership, with great service, and they come highly recommended by myself and my fiance. She's already talking about what car we should get next... More

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Worst experience ever, but still recommending I had a test drive on 7/10, sales man was good initially. I went next day to make a deal with him. Offer was accepted signed for the car 2016 Acura MD I had a test drive on 7/10, sales man was good initially. I went next day to make a deal with him. Offer was accepted signed for the car 2016 Acura MDX white/beige with Tech pkg and acura watch. Signed up some papers and gave him $500 deposit and sales gave me the VIN number for the insurance. Nextday, sales said, the car comes with entertainment package (which I didn't ask), so you have to pay 2K more. I was surprised how come i get this surprise after signing up all the papers and depositing money. So, eventually deal was cancelled on Monday. To All, even if you deposit money, it could or it might happen, that particular rare color car could be sold to somebody else for more profit. I am not saying or acusing that this is what happened to me, but its a possibility. Just be aware. You be the judge. That's all. Rest of the customer services are ok, no demand so no complain, not like BMW or Audi dealers where you will be well respected, probably, one of the reason people still buy BMW, Audi. Update: Changing the rating, just make sure you promise only when you can keep. Buying from others though. Good luck More

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Great service- Pargon Acura; Jose Perez & Camillo Barrientos When purchasing a new vehicle, it can be difficult envisioning an experience where you (the customer) leave the dealership feeling completely satisfie When purchasing a new vehicle, it can be difficult envisioning an experience where you (the customer) leave the dealership feeling completely satisfied. However, I must say for me, complete satisfaction was a reality. From start (Jose & Camillo) to finish (Mike Francis), the team at Paragon Acura was professional, efficient, and conducted themselves with integrity and professionalism. Specifically, interacting with Jose Perez and Camillo Barrientos was an experience on its own, as these professionals have the ability to empathize with their clients/ customers and address honest questions and concerns, while suggesting realistic options that fit their clients’/ customers’ needs. This was my experience at Paragon Acura and I will continue to visit Paragon Acura for future needs. - Leslie More

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Excellent Went to Paragon Acura in Queens today to purchase a RDX, and I must say that the sales service I received was excellent!! Our sales person was Jose Pe Went to Paragon Acura in Queens today to purchase a RDX, and I must say that the sales service I received was excellent!! Our sales person was Jose Perez. He helped us find the right car, was very transparent, and made the transaction as seamless as possible. He made us feel at home, he spoke our language (Spanish), explained all of the options to us, and since I had to go to work, he got some paperwork together for me to finalize the deal and personally delivered the vehicle to me at work where we finalized the transaction!!. He is simply the best!! His sales manager even helped us get a matching interest rate on our loan (which saved us a trip to the bank), and we thank him for that, and the management team sprung in to action to help correct a Carfax report issue. More

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First Time Buying a Car - Home Run Experience w Jose Perez! Mr. Jose Perez took the pain out of the dreaded First-Time-Car-Buying Ordeal and left us with a fun, unforgettable experience! Walking in, we cou Mr. Jose Perez took the pain out of the dreaded First-Time-Car-Buying Ordeal and left us with a fun, unforgettable experience! Walking in, we couldn't really decide between an RDX and an MDX but Mr. Jose Perez attentively listened to what we were looking for and helped us narrow down our search to the BEST FIT for OUR BUDGET. He made us feel at ease, comfortable and not rushed while also being respectful of our schedule, concerns and hard earned money. This Man took the time to accommodate our 2 test drives, breaking down the differences, values, and helping us land a decision. From start to finish, we were really lucky to have been taken care of by him... We are very very happy with our purchas - Complete Satisfaction! I will be referring all my friends, family and coworkers to this dealership and straight towards Mr. Jose Perez - they'll def be in good hands and treated like VIPs!! =) More

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