Jose Otero
Jose Otero at Vera Cadillac

Jose Otero | Page 3

Sales Associate

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Jose Otero

December 11, 2023

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Employee Rating

Today I had my first service maintenance on my truck! I made an appointment and the appointment was honored on a timely basis! Nestor my service advisor was so professional, polite and kept me informed o More

by Carva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Chris Cobos-Vera

Dec 11, 2023

Vera Cadillac responded

Thank you for taking the time to write this service review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jose and our team here at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

November 20, 2023

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Employee Rating

Another amazing experience at Vera! Thank you very much for inviting me back to go through all the amazing features the vehicle offers. More

by jbarcelo63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales

Nov 20, 2023

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

Nov 21, 2023

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 04, 2023

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Employee Rating

Very friendly courteous and welcoming. Quick greeting and response. Clean atmosphere and 5 star waiting room and super coffeehouse. More

by HAMILTONANDREA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Clarke, Gabino Ramos , Yvette Breen

Sep 05, 2023

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 07, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2023

Dealership Rating
Employee Rating

From the minute you walk in the door to the time you drive off the lot with your new Cadillac you have an immediate sense of family and a relaxation that I have never felt when walking into a car dealer More

by RICHIEB1720
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy Russell

Aug 31, 2023

Vera Cadillac responded

Thank you, Richie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

August 24, 2023

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Employee Rating

Long time Vera customer. I keep coming back because of the great sales, service and overall customer service. Best in the business More

by DocMolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas (Service Dept)

Aug 25, 2023

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 02, 2023

Dealership Rating
Employee Rating

Very professional, great service adviser Very good dealer. I will used this dealer in the future again. More

by ALEXLUPE9199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Vera Cadillac responded

Alex, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

July 24, 2023

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Employee Rating

Great service all around as always. This is my second car with Vera.Super happy. More

by Saul Delgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Chris Cobos-Vera

Jul 24, 2023

Vera Cadillac responded

Thank you for your business and this review, Saul. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

July 04, 2023

Dealership Rating
Employee Rating

I've been coming here for over 8 years. Vera Cadillac is very professional and the Service is great More

by thomas.tiffany35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Vera Cadillac responded

Tiffany, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 06, 2023

Vera Cadillac responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2023

Dealership Rating
Employee Rating

Jose was great, fast efficient and thorough. He knows how to get you exactly what you want. A+ experience! More

by nikolai.acevedo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

Jun 04, 2023

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nikolai, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 25, 2023

Dealership Rating
Employee Rating

The guy was very kind. Helpful and got my car in right away . Wait wasn’t too long. More

by kristituthill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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