Jose Montanez | Page 12

Jose was my service writer. He made the process very simple. The part for my vehicle was back ordered and he made every attempt to expedite the repair of my vehicle. He also got He made the process very simple. The part for my vehicle was back ordered and he made every attempt to expedite the repair of my vehicle. He also got me into a rental which helped tremendously. my car was at the dealership for about a month only because the part was on back order but once it did come in, they got my vehicle repaired quickly. I did have to return my vehicle the next couple of days for a recheck because the check engine light went on again, but they fixed that issue within a matter of hours. Notified me that the repairs were done and picked it up right away. My vehicle ran perfectly. Kudos to the service department. Would definitely recommend seeing Jose and his team over at Kia on Sahara. More

by Jcayab808 Verified Customer Verified Customer

Report | Print

I went in for an oil change, Jose took care of me and my vehicle. It was an easy in and out, which is perfect since I had to go to work right after. vehicle. It was an easy in and out, which is perfect since I had to go to work right after. More

by NESSIE0827 Verified Customer Verified Customer

Report | Print

brought my car for an oil change and it was done well. I was informed of things needed in the future as well. I was informed of things needed in the future as well. More

by ROB A Verified Customer Verified Customer

Report | Print

Professional maintenance team. Accurate, Thorough, Concientuous. They are Consistent, and they usually send a follow up email or telephone call. Accurate, Thorough, Concientuous. They are Consistent, and they usually send a follow up email or telephone call. More

by JANEDENISE Verified Customer Verified Customer

Report | Print

Always helpful,always reliable service ,will continue to bring my cars there for service and care . bring my cars there for service and care . More

by Charles B Verified Customer Verified Customer

Report | Print

Vehicle has been at dealership for 3 of the 4 last weeks. EV battery and mileage range still not resolved. EV battery and mileage range still not resolved. More

by ureta.edgardo7 Verified Customer Verified Customer

Report | Print

He was extremely accommodating and ensured all of my questions were answered and took care of me well! Excellent communication! questions were answered and took care of me well! Excellent communication! More

by CHRISTINAROD702 Verified Customer Verified Customer

Report | Print

Muy amables y el servicio en tiempo y forma, la persona que nos recibió el carro muy eficaz que nos recibió el carro muy eficaz More

by ANILUMEJIAVALTIERRA07258 Verified Customer Verified Customer

Report | Print

I dont kn ow who Justin is. But I will speak about my experience with Carlos the service manager. He was so helpful when I was under stress. Made me feel calm and positive about But I will speak about my experience with Carlos the service manager. He was so helpful when I was under stress. Made me feel calm and positive about my experience with Kia. He went over and beyond to help me. I will be back and hope that the service team can follow his lead in (bedside manner). More

by EMAILGISELANOW Verified Customer Verified Customer

Report | Print

Been coming here for seven years now. Truly great service, and always take care of my vehicle. Truly great service, and always take care of my vehicle. More

by Matt Losk Verified Customer Verified Customer

Report | Print