Jose Jimenez

Just moved here from Waterloo, Iowa and needed to have our RAV4 Prime serviced. Chose Toyota of Des Moines and was pleasantly surprised. Fast excellent service. Video to boot and loved walking by the disp our RAV4 Prime serviced. Chose Toyota of Des Moines and was pleasantly surprised. Fast excellent service. Video to boot and loved walking by the displayed vehicles in showroom. Friendly, courteous and fresh coffee as I waited. Glad we found a new Toyota service in our move. More

by Dreisdorf Verified Customer Verified Customer

Report | Print

I’m always satisfied with the customer service focus. I never feel like you are pushing unnecessary service for sales. Because of this I’ll buy cars from Toyota of DSM instead of Honda. I never feel like you are pushing unnecessary service for sales. Because of this I’ll buy cars from Toyota of DSM instead of Honda. More

by a_norby Verified Customer Verified Customer

Report | Print

I impressed with your service department. They are kind and courteous to their customers. Most important they listen to what you are saying about what you are needing from them. I very much a They are kind and courteous to their customers. Most important they listen to what you are saying about what you are needing from them. I very much appreciate that. I travel 2 hours to get service from you because of all that I just said. You can’t believe how many service departments don’t hear what you are telling them . So thank you for that! More

by shwatters0 Verified Customer Verified Customer

Report | Print

I was shocked you charge $67 to replace the cabin air filter. Shame on me for letting you do that when I have replaced it previously myself. Prices should be more available when booking an appointment. filter. Shame on me for letting you do that when I have replaced it previously myself. Prices should be more available when booking an appointment. Also, no senior/AARP discount? More

by PAT CONKEL Verified Customer Verified Customer

Report | Print

Everyone was very nice and helpful. I'm very happy with my new truck. Thanks I'm very happy with my new truck. Thanks More

by KCEDWARDS57 Verified Customer Verified Customer

Report | Print

Toyota of Des Moines is the best! Honest, friendly, knowledgeable, top-notch!! The best dealership around! I highly recommend them. Honest, friendly, knowledgeable, top-notch!! The best dealership around! I highly recommend them. More

by Lz6515 Verified Customer Verified Customer

Report | Print

Good service, but they were already out of doughnuts at 9:00. Quick turn aroung 9:00. Quick turn aroung More

by ELLIESMOM66 Verified Customer Verified Customer

Report | Print

They not only take great care of my RAV4 Hybrid, but continue to educate me about my vehicle! continue to educate me about my vehicle! More

by Terrifictraci622 Verified Customer Verified Customer

Report | Print

Always have good service at this dealership, even with a problem that was recurring - we finally got more info to move forward. Much appreciated! problem that was recurring - we finally got more info to move forward. Much appreciated! More

by Klem21 Verified Customer Verified Customer

Report | Print

They listen when I explain a problem and are helpful. I really appreciate their assistance when I move around as I have mobility issues. They're always polite and courteous. Scheduling appointments is ea I really appreciate their assistance when I move around as I have mobility issues. They're always polite and courteous. Scheduling appointments is easily done and they're helpful. More

by kaeleen1482 Verified Customer Verified Customer

Report | Print