Jose Burgos | Page 11

Went there for service, and they where awesome,I would recommend them great service and friendly ! recommend them great service and friendly ! More

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Stephen was wonderful; we couldn’t have asked for a nicer manager. All of the other employees today were super nice as well. We will recommend Tasca Johnston to anyone that listens. 😊 manager. All of the other employees today were super nice as well. We will recommend Tasca Johnston to anyone that listens. 😊 More

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Was promised "prompt" ride to work upon arrival for service. Waited over 10 minutes before being greeted inside of building. Auto service garage door not functioning, no TASCA personnel inside or at ga service. Waited over 10 minutes before being greeted inside of building. Auto service garage door not functioning, no TASCA personnel inside or at garage/service reception. Had to explain the nature of my visit, and then was told information that was opposite to what I was told when setting up the appointment. Once "service" was set up, I was then told it would 8/10 minutes before shuttle returned to dealership after having been there for almost a 1/2 hr up to that point. I then chose to walk in lieu of a ride to work so I was not late to work. I work about a 1 mile to a 1 mile and half from the dealership. The oil change and tire rotation was preformed (~$95, IMO a rip off for what I got, and then charged $4.95 cents for a "parts" fee, which was just insult to injury- a pure rip off) How do you get away with charging a misc fee to take parts from "your" parts department. The one redeeming point to the visit, and I had to request it even though it had been expressed in the first service call (Kayla)to set the appointment up, and then (Jose) earlier when I left the vehicle, was they brought the vehicle to my place of employment as I was working later than your dealership was open. Amongst all of that, the initial reason for my service request was for 'ticking' I hear in the top of the engine, so they were supposed to "listen" and make an educated guess to if the overhead cam was the source of the 'ticking". All Jose said was the technician would not "guess" and that I would be subject to the labor associated to breaking down the top half of the engine to assess where the problem might be. Once again, NOT what I was told when I originally set up the appointment. Don't your service techs use an automotive stethoscope to get a more accurate listen? I've been told, and read, that at other JEEP dealerships, that's their primary tool at assessing above issue. More

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Tasca dealership and Stephen and Sean well wonderful to my husband and I, wake up the best deal ever and we feel that they gave us the best attention they could give us we will never go anywhere else thank my husband and I, wake up the best deal ever and we feel that they gave us the best attention they could give us we will never go anywhere else thank you More

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They are always great and do the job on your car as if it was their own car was their own car More

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Knowledgeable and very accommodating. Friendly to deal with and was ready with paperwork when I bought the car. with and was ready with paperwork when I bought the car. More

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This was the second time that my wife and I have both got our cars at Tasca Jeep. Both times we dealt with John the sales manager and had made our experience easy and enjoyable. This was our first time with our cars at Tasca Jeep. Both times we dealt with John the sales manager and had made our experience easy and enjoyable. This was our first time with Danny and we will continue to go back to him. He went above and beyond with anything we needed and he also made our experience very easy and enjoyable. More

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The salesman was great they were able to get me the car I was looking for I did not have to settle what was on the lot was looking for I did not have to settle what was on the lot More

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Steven Lawrence and his team done an exceptional job Stephen bent over backwards to make sure I was satisfied and happy from in the door two out the door couldn’t ask for a better general manager he’s t Stephen bent over backwards to make sure I was satisfied and happy from in the door two out the door couldn’t ask for a better general manager he’s the reason why I come to Tasca your task a family should feel lucky to have him there as well as your service team I want to thank you all More

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