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Jorge Sierra

Overview Reviews (141) Inventory (237)

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Jorge Sierra

Jorge Sierra | Page 14

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.7

141 Reviews

Overview Reviews (141) Inventory (237)

4.7

141 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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141 Reviews of Jorge Sierra

March 22, 2025

Dealership Rating

Employee Rating

Tech very helpful and experienced Pleasant surroundings. He arranged for transportation home and back to pick up the car. surroundings. He arranged for transportation home and back to pick up the car. More

by EVELYNLSMALL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Genesis of Naples responded

We're delighted to hear that our tech provided helpful service and made your visit at Genesis of Naples a pleasant one, Evelyn. Thank you for sharing your experience, and we look forward to assisting you in the future!

March 19, 2025

Dealership Rating

Employee Rating

Concierge service was excellent and right on time. All items requiring service were properly addressed. All items requiring service were properly addressed. More

by ed60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 19, 2025 -

Genesis of Naples responded

We're delighted to hear that our concierge service met your expectations at Genesis of Naples. Thank you for sharing your experience, and we're here whenever you need us!

March 01, 2025

Dealership Rating

Employee Rating

Good service for recall repair. I opted to wait and work was done almost an hour earlier than estimated. I opted to wait and work was done almost an hour earlier than estimated. More

by AUNTMARSIL

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JCDavies

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Mar 03, 2025 -

Genesis of Naples responded

We're glad to hear that your recall repair was completed ahead of schedule at Genesis of Naples. Thank you for sharing your experience with us!

February 28, 2025

Dealership Rating

Employee Rating

Joe was amazing in helping me with my recall. He got me back home and back to the dealership with such graciousness. Overall a lovely service. He got me back home and back to the dealership with such graciousness. Overall a lovely service. More

by HEATHER75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Genesis of Naples responded

We're delighted to hear that Joe provided such gracious service during your recall visit at Genesis of Naples. Thank you for sharing this positive experience with us!

February 10, 2025

Dealership Rating

Employee Rating

I had a very good experience with the service department and contact person I’m probably going to get another Genesis when my lease expires and contact person I’m probably going to get another Genesis when my lease expires More

by davidwykes1001

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 11, 2025 -

Genesis of Naples responded

We're delighted to hear about your positive experience with our service department at Genesis of Naples! It's fantastic that you're considering another Genesis when your lease is up. We're here whenever you need us!

February 09, 2025

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Employee Rating

The team was ready for me when I arrived, kept me updated on the progress and shared all the service details. Easy Cheesy 😊 on the progress and shared all the service details. Easy Cheesy 😊 More

by edmaz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Genesis of Naples responded

We're delighted to hear that your experience was smooth and informative with the team at Genesis of Naples. Thanks for sharing your feedback!

February 08, 2025

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Employee Rating

First class valet service - pick up and return. Great service on the vehicle. Great wash, too! Great service on the vehicle. Great wash, too! More

by FSDusk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Genesis of Naples responded

We are glad to hear that you appreciated the valet service and car wash. Thanks for choosing Genesis of Naples!

February 07, 2025

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Employee Rating

Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! the scratches on the Drivers side door panel were removed!! More

by jonesnaples

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis

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Feb 07, 2025 -

Genesis of Naples responded

We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!

January 31, 2025

Dealership Rating

Employee Rating

Attentive staff, comfortable waiting area, speedy service, and great service advisor. Overall, a nice experience. service, and great service advisor. Overall, a nice experience. More

by jwjones2

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 31, 2025 -

Genesis of Naples responded

We're delighted to hear that you had a pleasant experience with our attentive staff and comfortable amenities at Genesis of Naples. Thank you for sharing your feedback, and we look forward to serving you again!

January 27, 2025

Dealership Rating

Employee Rating

The dealership was fair with their negotiations, and they were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle. were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle. More

by DONALDWEGENERDCPC

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Banks

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Jan 27, 2025 -

Genesis of Naples responded

Donald, we're glad to hear that our team at Genesis of Naples provided clear explanations and fair negotiations. Enjoy getting the most out of your new vehicle!

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