Jorge Sierra | Page 10

It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5 Verified Customer Verified Customer

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The repair was made in a timely manner Jorge was very helpful. The loaner vehicle was helpful too. helpful. The loaner vehicle was helpful too. More

by DEBALLEN1957 Verified Customer Verified Customer

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Service Advisors change on a fairly regular basis but I have been lucky enough to have been assigned some of the better ones. I don't need service often but have had positive experience's on all my visits have been lucky enough to have been assigned some of the better ones. I don't need service often but have had positive experience's on all my visits. More

by Jfpinter Verified Customer Verified Customer

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Car was in and out in less than 30 minutes and they washed it. Pawel promised it would be done before I could finish my coffee and it was. washed it. Pawel promised it would be done before I could finish my coffee and it was. More

by KNOKS0421 Verified Customer Verified Customer

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I used valet service so I didn't come into contact with individuals. The valet driver was very courteous and punctual. individuals. The valet driver was very courteous and punctual. More

by DABERNET1 Verified Customer Verified Customer

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Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process. More

by Kimberly Bello Verified Customer Verified Customer

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Initial person greeting me wasn't helpful, actually irritating. On the return visit things went much better. irritating. On the return visit things went much better. More

by jwswan56 Verified Customer Verified Customer

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Jorge Sierra took care of me as if I were the only person there. I love the service department at Genesis of Naples! there. I love the service department at Genesis of Naples! More

by MICHAELFARETTA Verified Customer Verified Customer

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Jorge was patient and thorough. He was extremely courteous. He will be the reason my wife and I come back here. He was extremely courteous. He will be the reason my wife and I come back here. More

by SNLWINSLOW Verified Customer Verified Customer

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Everything went smoothly and my service advisor even made me aware of warranty coverage that I didn't know I had. me aware of warranty coverage that I didn't know I had. More

by Sanibel Tom Verified Customer Verified Customer

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