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Jorge Rojas
Jorge Rojas at Land Rover Santa Monica

Jorge Rojas | Page 7

Service Advisor

Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

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4.5
83 Reviews
4.5

83 Reviews

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83 Reviews of Jorge Rojas

September 29, 2022

Dealership Rating
Employee Rating

A service that needed to take over one time took three time and over a month to complete. More

by noammaor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 30, 2022

Land Rover Santa Monica responded

Hi, We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

September 17, 2022

Dealership Rating
Employee Rating

It is very good. ,Nice staff, organized, checked the problem of my car. Provide rental More

by MOMMYGOF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Saenz Jr

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Sep 20, 2022

Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback! We are glad to hear you had a great service experience! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

September 14, 2022

Dealership Rating
Employee Rating

very efficient and helpful, car was taken care of quickly- will be back soon soon More

by diane.silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez

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Sep 14, 2022

Land Rover Santa Monica responded

Hi Diane, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth experience! I will be passing the kind words along to our team here at service. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

August 31, 2022

Dealership Rating
Employee Rating

Very professional and on time, they changed my tires in less than two hours, Thx More

by shivasamani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 31, 2022

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback. We are thrilled to hear our service was up to your standards! I will be passing the kind words along to Jorge, and the rest of our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

August 28, 2022

Dealership Rating
Employee Rating

Couldn't have been better. Jorge is a total pro, He went over the results of the inspection which had never been done before More

by jimclarksm
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 29, 2022

Land Rover Santa Monica responded

Hi Jim! Thank you for your kind words and this wonderful review! We are so happy to read such a great review about Jaguar Land Rover of Santa Monica Service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2022

Dealership Rating
Employee Rating

Jorge was my service manager and he was very helpful. I felt really taken care of. More

by Tracy26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 24, 2022

Tracy26 responded

Thank you!

August 20, 2022

Dealership Rating
Employee Rating

The service was great and very helpful. Made the experience feel seamless and easy too. More

by hartonop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 22, 2022

Land Rover Santa Monica responded

Hello there, thank you for taking the time to give us feedback! I will be passing the kind words along to Jorge, and the rest of our team here at service! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

Aug 22, 2022

Land Rover Santa Monica responded

Hello there, thank you for taking the time to leave us feedback! We are thrilled to hear your service experience was up to our standards! I will be passing the kind words along to Jorge and the rest of our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

August 03, 2022

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Employee Rating

Great Range Rover service! The team was super professional and clear with what was going to be fixed but also checked through. Having the onsite rental also a huge help. Great More

by ethan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez

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Aug 04, 2022

Land Rover Santa Monica responded

Hi Ethan, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards Jaguar Land Rover Service.

August 01, 2022

Dealership Rating
Employee Rating

Everything worked out great except for the wait time. Call my service writer was great. More

by petropete33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Hernandez

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Aug 03, 2022

Land Rover Santa Monica responded

Hi Pete, we're happy you found our staff to be so supportive during your experience here at Jaguar Land Rover of Santa Monica Service.

July 30, 2022

Dealership Rating
Employee Rating

As always, excellent service and great customer service. Very accommodating with their client's needs. More

by vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez

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Aug 03, 2022

Land Rover Santa Monica responded

Hi Vanessa, reviews like this give us motivation and help us ensure we provide high-quality care. Best Regards Jaguar Land Rover Santa Monica Service.

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