Jorge Martinez | Page 11

I like this dealership—the service dept seems overwhelmed and not great at communicating. Took my car for service and did not call to update for 3 days until I went by to inquire. I paid for service after I and not great at communicating. Took my car for service and did not call to update for 3 days until I went by to inquire. I paid for service after I’d traded the car (a lease) in for a new lease—and they would not refund me. New car is nice but I will be cautious of how they lay out any future offers or consider another dealer More

by cyart4 Verified Customer Verified Customer

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Me dieron muy buen tarto se portaron muy bien fueron muy atentos y me gusto como trabajan atentos y me gusto como trabajan More

by elmerdurazo1.5 Verified Customer Verified Customer

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What a great salesman! Perry helped us with everything & got us a good deal! He was super busy and still worked us in-us coming from out of state. Very accommodating and we Perry helped us with everything & got us a good deal! He was super busy and still worked us in-us coming from out of state. Very accommodating and we made a new friend. Thx man! More

by JMILLER.PURECO2 Verified Customer Verified Customer

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This dealerships is exceptional in the most important areas. They had what I needed in a truck and were very clear at communicating the information ahead of purchase. The price was also surprisingly good areas. They had what I needed in a truck and were very clear at communicating the information ahead of purchase. The price was also surprisingly good. The only drawback was that they miscommunicated some important facts about buying the vehicle if you live out of state. I was told that it would “all be taken care of” when in reality it was far from it. Not enough taxes were applied and the process of transferring it was far more work than they claimed. More

by jmbean316 Verified Customer Verified Customer

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Sold the wrong level of maintenance agreement even after trying to ensure I got the comprehensive, seems they have no check list of things the dealership actually does to the vehicle before it is put on the trying to ensure I got the comprehensive, seems they have no check list of things the dealership actually does to the vehicle before it is put on the lot. If there is, I certainly didn't receive one after the sale. Sales are made in one building, then you have to go to another to finalize the paperwork. Standing room only in that waiting room. I like the truck so far, their sales processes and buiildings need improvement. More

by jmbohan Verified Customer Verified Customer

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Perry was amazing and the whole finance team as well. Because of this experience, you have made a customer for life Because of this experience, you have made a customer for life More

by brit81 Verified Customer Verified Customer

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Love this place, they treat me like a family member, I got a very good deal.. THANK YOU!! got a very good deal.. THANK YOU!! More

by efren.the.mechanic Verified Customer Verified Customer

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The "surprise" charge for our warranty made our experience horrible. We thought we were getting the balance of the new car warranty as our purchase was a vehicle one and a half years old with milea experience horrible. We thought we were getting the balance of the new car warranty as our purchase was a vehicle one and a half years old with mileage at approximately 16,000. More

by dianewillsey Verified Customer Verified Customer

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Great buying experience! ! Don Edwards greeted me on the lot- a true sales professional. No pressure, no hype! He and the General Manager made sure I was taken care of. If y ! Don Edwards greeted me on the lot- a true sales professional. No pressure, no hype! He and the General Manager made sure I was taken care of. If you are in the market for a car, I would highly recommend team Quebedeaux ask for Don Edwards he'll make the buying experience seamless! More

by Todd Matney Verified Customer Verified Customer

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DO NOT PURCHASE YOUR VEHICLE HERE —I recently purchased a car from them and shortly afterwards I had my usual mechanic take a look at everything to make sure it really was in like new condition and thoroughl car from them and shortly afterwards I had my usual mechanic take a look at everything to make sure it really was in like new condition and thoroughly examined for issues like Quebedeaux assured us. It was in fact, not. There were issues with the transmission, several issues with the ac, and very very low break pads and a tire. We also took it to Honda for an additional examination and they confirmed. We tried to get help from the dealership for weeks and did not get ANY help. We were bounced back and forth to different departments and blown off many times. At this point we had to get the repairs done as Honda and our mechanic said we should not use the car until we had the repairs done. We continued to reach out to the dealership and “surprise surprise” same back and forth and flakiness. We did not feel like a priority and in the end we got in contact with Khalifa the manager and he said they won’t do anything for us. Absolutely unacceptable. Don’t get your car here. More

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