Jordan Ferber
Jordan Ferber at Acura Of Pembroke Pines

Jordan Ferber | Page 14

Service Manager

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6
715 Reviews
4.6

715 Reviews

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715 Reviews of Jordan Ferber

December 01, 2022

Dealership Rating
Employee Rating

Jordan Is an amazing and consulate manager of services. His calmness, conflict resolution capabilities and putting customer first (me) was truly an incredible experience. Thank you Jordan for your help in More

by Ven.jayaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis

Dec 02, 2022

Acura Of Pembroke Pines responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Jordan provided you with such wonderful service and we'll be sure to pass along these kind comments to him. Thanks for trusting Acura of Pembroke Pines with your MDX and please don't hesitate to reach out if we can be of assistance again in the future!

November 29, 2022

Dealership Rating
Employee Rating

Jean has continued to be a steady and reliable senior service advisor. His ability to listen, assess the issues and provide solid and practical advice gives me the comfort of knowing that my vehicle is i More

by 21sam.Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Jean Louis, Marco Pinto, Eric Ng , Christian Rodriguez, Cam

Nov 30, 2022

Acura Of Pembroke Pines responded

We're so glad Jean continues to earn your support and we can't wait to share this wonderful feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

November 18, 2022

Dealership Rating
Employee Rating

Have my RDX since new(2015) and have brought it in to Acura of Pembroke Pines every 5000 miles for recommended service and have never had a bad experience. Service is professional, courteous, and reasona More

by jvnastasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Acura Of Pembroke Pines responded

We're happy that your Acura RDX has provided such great support to you over the years! Thank you for trusting us to provide five-star care to your vehicle! We look forward to seeing you again! - Acura of Pembroke Pines

November 14, 2022

Dealership Rating
Employee Rating

Always a good experience at Acura of Pembroke Pines. Staff is top notch. Jordan Ferber is one reason I keep returning. More

by JM1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

Thank you for your loyal business! We're so glad Jordan & the team continue to earn your support and we look forward to your next visit with us here at Acura of Pembroke Pines!

November 13, 2022

Dealership Rating
Employee Rating

Acura of Pembroke Pines provides top-notch service and is always very receptive to its customer's needs. During the last year when the auto industry was shaken up by supply chain problems, Acura of Pembroke More

by PBhadha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're honored to have you as an Acura of Pembroke Pines customer and look forward to seeing you at your next visit. Take care!

November 12, 2022

Dealership Rating
Employee Rating

Unthrustworthy Inefficient No customer service Lack of communication No follow up No respect of deadline More

by pcournede0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Gomez, Dino Liebro

Nov 14, 2022

Acura Of Pembroke Pines responded

Thank you for the review. We appreciate the feedback and encourage you to contact our Service Department at (877) 468-9930 if you'd like to discuss these concerns in greater detail.

November 07, 2022

Dealership Rating
Employee Rating

I always enjoy seeing Santiago's friendly face and welcome greeting, David is also very personable and whenever he sees me always make it a point to atleast stop by and say hello. I love this. Jorge G More

by MAXOG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Santiago, David, Jorge, Gilberto aka call me back. Lol

Nov 08, 2022

Acura Of Pembroke Pines responded

Santiago, David, Jorge, and Jordan are all thankful to have you in the Acura of Pembroke Pines family! We look forward to continuing to earn your five-star rating and will see you again next time! Thank you!

November 05, 2022

Dealership Rating
Employee Rating

My cars windshield was broken there and nothing was done about it. I will never take my car there again. More

by RMINELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 07, 2022

Acura Of Pembroke Pines responded

Hi, We regret to read this review and want to hear more about this situation so we can better address it. Please contact our Service Department at (877) 468-9930. We hope to provide you with a 5-star experience next time. Thank you.

October 30, 2022

Dealership Rating
Employee Rating

Jordan is a great service rep. Always helpful very knowledgeable makes me proud to be an Acura Owner/ Client More

by Jayollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your kind review! We're so happy that Jordan provided you with an excellent service visit! We look forward to seeing you next time at Acura of Pembroke Pines!

October 30, 2022

Dealership Rating
Employee Rating

Excellent service as always from all Pembroke Pines acura Team members. Made an appointment via email with Jordan, dropped off the vehicle and it was ready by the afternoon, smooth process. More

by CARL_FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Urteaga

Oct 31, 2022

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines! We're so happy that our team was able to make this a 5-star visit!

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