Joni Glantz | Page 14

Penn Toyota is like a 5 Star Hotel Buying a car is not my favorite thing to do.This all changed last week when I went to Penn and met Joni to purchase my 2016 Rav 4. The experience wa Buying a car is not my favorite thing to do.This all changed last week when I went to Penn and met Joni to purchase my 2016 Rav 4. The experience was like no other. Joni is professional, knowledgeable and compassionate. She answered all my questions, and when she didn't know an answer, she immediately found the right person. I plan on recommending her to all my friends and family. Nick was also a professional working with my financing options. He found the right option that worked for me. Finally dealership was immaculate. Clean and modern made the buying experience that much better.Penn Toyota is not the closest dealership to where I live, however I will be coming back to service my vehicle. Today I had a remote start installed and the experience was also 5 Stars. More

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Sedona 2006 Manny Kontonicolas and Joni Glantz were very helpful in getting us in a great used car at a fair price. They accommodated all the requests that they Manny Kontonicolas and Joni Glantz were very helpful in getting us in a great used car at a fair price. They accommodated all the requests that they were able to met. Satisfied and would check out dealer again if looking for a car. More

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Great experience with Joni Glantz and Frank Ubriaco Joni Glantz and Frank Ubriaco Made our experience amazing and easy for us! They went over every detail and made it a very professional transaction. T Joni Glantz and Frank Ubriaco Made our experience amazing and easy for us! They went over every detail and made it a very professional transaction. Thank you both for all your help and making this lease easy and fast! THANK YOU! More

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Great experience—as usual! I recently purchased my 4th Scion at Penn (my 2nd with Joni Glantz). We all know that the car buying experience can be stressful for many reasons. Alt I recently purchased my 4th Scion at Penn (my 2nd with Joni Glantz). We all know that the car buying experience can be stressful for many reasons. Although it does take several hours to complete the transaction, the professionalism, respect, and total concern for the customer here make the experience as painless as possible—and also as exciting as possible. Over the years (and this purchase is no exception) everyone I have ever met at Penn has been courteous and helpful. Several staff members know me by name (or at least recognize me) when I come in for any reason. Joni's relationship as a car seller doesn't end when you drive away. She calls and e-mails to make sure you're happy with the car and have no questions—she even mails a personalized thank-you card! And every question or concern you ask her is answered as quickly as humanly possible, often on the same day. Plus, with Scion's "Pure Price" policy, no negotiating is necessary on the car price. I did some simple negotiating on my trade-in, and it was quick and agreeable. Penn is my car dealer, even though it's not the closest location to where I live. I can't imagine any reason to shop anywhere else. More

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Exccellent Just bought my 6th Toyota from Penn and my 4th from Joni. She gets the job done with professionalism, what I wanted at the price I wanted in a timely Just bought my 6th Toyota from Penn and my 4th from Joni. She gets the job done with professionalism, what I wanted at the price I wanted in a timely efficient manner. Thanks to James and Tony for supporting Joni, #1 in customer satisfaction. More

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Professional and genuinely concerned staff! I have given Penn Toyota the highest possible rating due to their professional ,and helpful staff. Joni Glantz listened to my needs and concerns alon I have given Penn Toyota the highest possible rating due to their professional ,and helpful staff. Joni Glantz listened to my needs and concerns along with Morris Sutton and are the reason my family now drive a Camry, a Corrola, and a Scion Tc. I can not recommend Penn Toyota and their professional staff more highly. A great car buying experience. More

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Remarkable Dealership My experience in purchasing my 2016 Camry XLE from Joni Glantz was excellent. She treated me with great respect and humility. Everything was explained My experience in purchasing my 2016 Camry XLE from Joni Glantz was excellent. She treated me with great respect and humility. Everything was explained regarding the operation of the new features in a matter of fact way. She assured me of her availability either by phone or in person, if I had any questions regarding my new Vehicle which I immediately named "Ruby" I chose the color Ruby Flare.She called me as soon as I arrived home to see if I was happy and safely home. A wonderful salesperson and now a friend!!! More

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Sales & Service I have been dealing with Penn Toyota for about 20 years leasing Toyota Camrys. Every year I say I'm going to find something different but I keep comin I have been dealing with Penn Toyota for about 20 years leasing Toyota Camrys. Every year I say I'm going to find something different but I keep coming back. Why? Joni Glantz and the management team. (Frank Ubriao). I alway get a great deal and Joni always takes the time to go over every detail from beginning to end! I can always call her with any type of question and she always is extremely helpful and gets back to me ASAP! More

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Great service Very helpful thanks to Joni glanz despite having credit problems they managed to get me into a 2014 Corolla sport with a decent monthly payment which Very helpful thanks to Joni glanz despite having credit problems they managed to get me into a 2014 Corolla sport with a decent monthly payment which has helped my credit score to improve compare to when I first went there More

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Helpful and dependable sales and service I have been a Penn Toyota customer for more than ten years. Both the sales staff and service personnel have been honest, dependable, and courteous. I have been a Penn Toyota customer for more than ten years. Both the sales staff and service personnel have been honest, dependable, and courteous. Today, I had a meeting with Joni Glantz about leasing a 2015 RAV4. As always, Joni was informative and most willing to spend time with me answering questions and providing details. The same can be said for Jimmy in service. He is certainly going to be my go-to service guy. More

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