Jonathan Morales | Page 3

If you value your time, your word, or basic professional ethics, do not step foot on this lot. I was in the middle of a deal on a Acura MDX and made it a point to arrive early to finalize the paperwork. ethics, do not step foot on this lot. I was in the middle of a deal on a Acura MDX and made it a point to arrive early to finalize the paperwork. Despite being there 30 minutes before the "other" buyer even arrived, the management decided to sell the car right out from under me. It’s clear that at Nissan 24, a handshake and an active negotiation mean absolutely nothing. They don’t care about building customer relationships or honoring the person who showed up first; they only care about whoever signs the fastest, regardless of who was promised the vehicle. I’ve never encountered a sales team so willing to tank their reputation for a single quick commission. Communication was poor, their ethics are non-existent, and their "customer service" is a facade. I’ll be taking my business—and my loyalty—to a dealership that actually understands what integrity looks like. Avoid this place at all costs. More

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I had a really great service ! Elvis general manager and his team did an amazing job in helping me to find and buy my new Nissan. Elvis general manager and his team did an amazing job in helping me to find and buy my new Nissan. More

by Lu.pier Verified Customer Verified Customer

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This is my second car bought from Nissan 24 both times with different reps both times great experience! Thank you to Luis Morales, Darryl Davis, Angel Cruz and the Nissan 24 Brockton team! with different reps both times great experience! Thank you to Luis Morales, Darryl Davis, Angel Cruz and the Nissan 24 Brockton team! More

by akourykristen Verified Customer Verified Customer

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We had a great experience at Nissan 24. Jonathan Morales Was very professional and helpful. He took the time to listen to what we needed for our daily car needs as a family. He was very p Jonathan Morales Was very professional and helpful. He took the time to listen to what we needed for our daily car needs as a family. He was very patient, and when he needed a better understanding of our needs he brought in his boss,I believe his name is Jason. who is a great guy. He has an eight year old son. Working with people who get how life can be is the best. It makes it easy. Jonathan made it easy for us and we are greatful. This Guy is a sweet heart. He helped throughout the whole process. The whole team that we worked with that day at Nissan made our experience buying our car less stressful. Our family got a new car for Christmas. That is the best feeling a family with an unreliable car can have. We are definitely coming back in the future and recommending Nissan24 to our friends and family. Thank you More

by Celisa34 Verified Customer Verified Customer

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Jonathan was very friendly but when I gave him my paperwork showing that I was approved through a specific lender and also what I should have gotten for my trade-in, I found out later that none of th paperwork showing that I was approved through a specific lender and also what I should have gotten for my trade-in, I found out later that none of that was followed. I'm not sure why but I found out later that my loan was through a different lender at a higher interest rate, so I had to refinance. I was also charged for add ons I did not approve and was given a lot lower value for my trade-in. They don't give you your physical paperwork, they give you a flash drive. I have also emailed asking why I was charged for these items I did not approve and why my financing was wrong and I have not been able to get a response. Jonathan and the other gentleman that did my paperwork were nice but the whole process has been shady and I could not recommend anyone I know to go here. More

by Heather B Verified Customer Verified Customer

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Jon worked for us to get the deal done! Overall a pleasant experience. Thank you Overall a pleasant experience. Thank you More

by cberard0 Verified Customer Verified Customer

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I had a great experience buying my car thanks to Johnathan. He was patient, knowledgeable, and genuinely wanted me to get the right car for my needs, not just make a sale. He answered every question Johnathan. He was patient, knowledgeable, and genuinely wanted me to get the right car for my needs, not just make a sale. He answered every question clearly, walked me through all of the features, and made the entire process smooth and stress-free. I never felt rushed at any point. He also followed up afterward to make sure I was happy and had everything I needed, which shows he truly cares about his customers even after the papers are signed. More

by MCRESPOPERRY Verified Customer Verified Customer

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The dealership was very inviting. My sales representative Johnathan was very professional, knowledgeable and friendly. He made you feel comfortable, without pressure to buy. I would d My sales representative Johnathan was very professional, knowledgeable and friendly. He made you feel comfortable, without pressure to buy. I would definitely recommend him and the dealership. More

by BRCROWNVIC527 Verified Customer Verified Customer

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Jonathan and the team at Nissan 24 were great to work with. We bought a vehicle for our commercial fleet and they made the transaction easy. Will definitely do business with them again. with. We bought a vehicle for our commercial fleet and they made the transaction easy. Will definitely do business with them again. More

by Paul Verified Customer Verified Customer

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The atmosphere was very friendly and courteous. Jonathan Mederios was a great saleman, not pushy, listened to what we wanted, stayed with us until we walked out the door and into our car. Financi Jonathan Mederios was a great saleman, not pushy, listened to what we wanted, stayed with us until we walked out the door and into our car. Financing was a breeze with Kenny. All around a good experience. More

by bjpv Verified Customer Verified Customer

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