Jonathan Davis

Michael Salazar is the best service rep I’ve worked with in recent years . He explains everything clearly and doesn’t try to sell you unnecessary repairs/replacements. in recent years . He explains everything clearly and doesn’t try to sell you unnecessary repairs/replacements. More

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I caught BMW in a lie! Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put th Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put them on the front. The service tech continued to tell me that in his 17 years experience that the new tires should be in the front and not the back. I didn’t believe them, and asked them to send me in writing where it states that in their training. After two days of them searching for the answer, the service manager called me back and admitted they got it wrong and I was right. These guys are liars and have no idea what they’re talking about , they want their customers to think they know everything and just go away. This is the reason people do not trust car dealerships! Even if it is BMW. xxxx poor. More

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