Jonathan Castellanos | Page 27

Great Dealership Everybody was friendly and helpful and I was in and out fast! David is a great salesman and Jonathan explained all the numbers to me clearly. Everybody was friendly and helpful and I was in and out fast! David is a great salesman and Jonathan explained all the numbers to me clearly. More

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Changed my car buying eperience I originally met Michal at Sherman Dodge where I bought my first car. I loved my car and I loved working with Michal and his personal service however I originally met Michal at Sherman Dodge where I bought my first car. I loved my car and I loved working with Michal and his personal service however the service department kept screwing me and I finally started coming to Jack Plan for service and it's a whole different world. Cleaner, calmer, people are wayy nicer you don't get jumped by 30,000 aggressive overexcited salespeople everytime you come in for anything. I was in and out in 45 minutes at Phelan, at Sherman 3 hours minimum. Then low and behold I see Michal, and he provided the same amazing service. However at Phelan everything else was 10 times better, Jonathan in finance and Seba the manager all did amazing work as well. Loved the whole experience. More

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2019 Jeep Cherokee Latitude Plus 4x4 After driving an hour I walked in with my “must-haves” & price range. I worked with Jose, who surpassed my expectations to make that happen. He showed After driving an hour I walked in with my “must-haves” & price range. I worked with Jose, who surpassed my expectations to make that happen. He showed me all my options & worked patiently with me until I could make a decision. Up until the very end he made sure that I was taken care of and walked out an even happier customer. It was a great car buying experience & recommend making your next purchase at Jack Phalen (I will). The commercial says, “Go talk to Jack,” and I say, “Go talk to Jose.” 👍🏽 More

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Amazing Service! I was impressed by the professionalism of the staff and especially Jose Solorzano, my sales rep. He was knowledgeable, but not “pushy” as many car s I was impressed by the professionalism of the staff and especially Jose Solorzano, my sales rep. He was knowledgeable, but not “pushy” as many car salesmen often are. He took his time explaining all the aspects of the vehicle. I never felt pressured to buy, It was a very comfortable experience. Purchasing an automobile can be a very scary experience, but I can truly say that I felt very confident throughout my visit! More

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Great people to do business with Was in desperate need for a minivan as our 2002 ram van took its last breath unexpectedly. Having delt with David at phelan previously my husband and Was in desperate need for a minivan as our 2002 ram van took its last breath unexpectedly. Having delt with David at phelan previously my husband and I went directly to jack phelan and met with David who understood how important it was to get a new minivan in a hurry. Without going into great detail let's just say David listened to our needs and was able to find us a vehicle that fit our needs within minutes. He worked a great deal for us and got us great financing. David and the whole crew at phelan get high praise from me. Job well done!!! More

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Great salesman This is the second time in 1 1/2 years that I have purchased a vehicle from phelan cjdr and both times I felt with David as my sales person. He is ver This is the second time in 1 1/2 years that I have purchased a vehicle from phelan cjdr and both times I felt with David as my sales person. He is very attentive to my needs and listens carefully to what I am looking for in a vehicle. Both times David spent as much time I needed to get me the vehicle I needed. He worked tirelessly to get me the best deal possible on both vehicles. He is the main reason I came back to phelan to purchase my second vehicle, he cares about the customer. Great work David thank you for your time, efforts and patience!!! More

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Great experience David and Sebastian were very professional and courteous. By far one of the best new car purchases I have ever had. I recommend this dealership. David and Sebastian were very professional and courteous. By far one of the best new car purchases I have ever had. I recommend this dealership. More

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Worked with me to get me in a new vehicle Tino was great. He worked with me to make sure I left with a new vehicle that I wanted. Great dealer and salesman overall! Definitely come to see him Tino was great. He worked with me to make sure I left with a new vehicle that I wanted. Great dealer and salesman overall! Definitely come to see him if interested in purchasing a vehicle. More

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Don’t sweat call Svet!! This was my second vehicle purchase from Svet and I’ve referred another buyer to him as well. All three transactions were pleasurable, professional, a This was my second vehicle purchase from Svet and I’ve referred another buyer to him as well. All three transactions were pleasurable, professional, and fast! Svet will do everything in his power to make sure you get the best deal on the market. He always answers his phone and is very helpful after the sale with any concerns or issues...he’s not just about pushing cars and people out of the doors! More

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Great customer service! My husband and I had been looking for a very specific Jeep Grand Cherokee and after looking at many dealerships we found the perfect one at Jack Phela My husband and I had been looking for a very specific Jeep Grand Cherokee and after looking at many dealerships we found the perfect one at Jack Phelan. Jezabel in the customer service department and the two salesmen Isreal and David made the decision to buy from them even easier. Also Jonathan in the finance department made that process go so easily that after a few signatures we were on the road in our new car. I would definitely recommend buying a car from them as I'm sure I will do so again in the future. More

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