Jonatan Escobar | Page 35

Friendly and low key dealership Everyone at the dealership was friendly and low key with no pressure. I was asked exactly the features I needed on the vehicle and was shown the cars Everyone at the dealership was friendly and low key with no pressure. I was asked exactly the features I needed on the vehicle and was shown the cars that met my needs. My test ride was as long as I wanted and my sales person was unhurried. The final deal with my trade in was fair and I would recommend BMW of Sarasota to any one considering a car purchase regardless of brand. I was pleased that I was able to buy an X3 for about the same price as some of the lower tier cars. More

by RuralNC Verified Customer Verified Customer

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Buying process Friendly, knowledgeable service. Sales employee John was outstanding. Sales price was fair. He took the time to help us decide on the best model for u Friendly, knowledgeable service. Sales employee John was outstanding. Sales price was fair. He took the time to help us decide on the best model for us. More

by DAVIDBIEMEL Verified Customer Verified Customer

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Great Service My husband and I are very grateful to Johnathan Parker. His stellar service and knowledge of the vehicles amazing us each and every time we come to BM My husband and I are very grateful to Johnathan Parker. His stellar service and knowledge of the vehicles amazing us each and every time we come to BMW of Sarasota. We will definitely return for our next purchase. More

by AKADEMICIVY49 Verified Customer Verified Customer

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Purchase of new car. The sales folks were absolutely awesome, willing to work with us, non pressuring and professional. We also had the best and most patient instructor to The sales folks were absolutely awesome, willing to work with us, non pressuring and professional. We also had the best and most patient instructor to show us how to set the features in the car. Selecting and test driving the car was quick and easy, unfortunately it then took over 5 hours to do the paperwork. More

by Dom B Verified Customer Verified Customer

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Overall a fine experience. My BMW was taken in on time and very quickly. Service advisor met with me within 10 mins and explained the services my car would receive. The car was My BMW was taken in on time and very quickly. Service advisor met with me within 10 mins and explained the services my car would receive. The car was fisnihed on time as promised and I was delivered a clean car, ready for and waiting. The interior was cleaned as well. An excellent job all around. More

by AEMAZZU995 Verified Customer Verified Customer

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Ought a car Had a wonderful experience, everybody involved was fantastic bought a used car and it was priced great and I felt as though I recieved a great deal!! Had a wonderful experience, everybody involved was fantastic bought a used car and it was priced great and I felt as though I recieved a great deal!! Thankyou More

by CMGALLI7 Verified Customer Verified Customer

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Purchase of a 2019 BMW X5. Great service. I ordered the car for pick up in Florida while in Canada. The salesman worked through the whole purchase process and financing. When I Great service. I ordered the car for pick up in Florida while in Canada. The salesman worked through the whole purchase process and financing. When I arrived in Florida to pick up the vehicle everything was great. More

by dalezajicek Verified Customer Verified Customer

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Return customer Great job in all departments and wonderful customer service. They made my decision an easy one and now I’m a returning customer.... just signed my sec Great job in all departments and wonderful customer service. They made my decision an easy one and now I’m a returning customer.... just signed my second lease agreement! More

by MEMANCINI360 Verified Customer Verified Customer

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Sales Experience = Good / Paperwork = Awful I recently leased a 200 series convertible. I worked with Abby who was patient, easy-to-work with and knowledgeable. I felt I ended up with a good d I recently leased a 200 series convertible. I worked with Abby who was patient, easy-to-work with and knowledgeable. I felt I ended up with a good deal which is probably how most feel. My wife was not with me at the time we made the deal, and I needed to come back later in the day with her to sign the paperwork. Prior to my leaving, I gave them the information they needed and when I got home, I sent them a copy of my wife's license as they requested. We had a 5:30 appt. to sign the paperwork and didn't get out until 7:50. The majority of this time was sitting and waiting. I've purchased/leased many other cars and I don't remember this process ever taking close to this amount of time. It was confusing in that the dealership was not busy at all. The following comment is NOT related to Abby, but rather to at least one other employee … the desks are in an open area and most customers do not want to hear another employee complaining about 1) a lost deal earlier in the day 2) how slow it was that day 3) the person would rather not be there on this particular day. I'm sure all are frustrating experiences, but it is not something a customer needs to hear. More

by Phil DiLallo Verified Customer Verified Customer

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Great Experience Jonatan was very attentive and made sure we have the deal we wanted despite aggressive negotiating....Recommend Jonatan for your next BMW purchase i Jonatan was very attentive and made sure we have the deal we wanted despite aggressive negotiating....Recommend Jonatan for your next BMW purchase in the near future!!! More

by ANTONIOAZIEL Verified Customer Verified Customer

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