Jon Boyd

I purchased my truck from Fowler Ford in September 2020 and have returned for every service since, even though there are Ford dealerships much closer to my home. I especially want to thank Service Manag and have returned for every service since, even though there are Ford dealerships much closer to my home. I especially want to thank Service Manager Jon Boyd for helping me with my recent catalytic converter repair. He worked with me on the price and gave me a generous discount in recognition of my loyalty as a customer. His help made a real difference, and I truly appreciate the time and effort he put into taking care of me. It means a lot to feel valued as a longtime customer. Thank you, Jon, and Fowler Ford! You’ve earned my continued business and my five-star recommendation. More

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Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times tha I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous. More

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Worst experience ever. Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the TCM under warranty and a shift actuator that I paid for which they tried to charge me over 160 bucks to replace which was only four bolts and one plug just for me to have to tow my car home and upon further inspection they broke the connectors going to the TCM so they were barely hanging on and when they fell out and I plugged them back in now I have no communication to my TCM. So thank you very much Fowler Ford you pieces of crap. We'll be taking my car back to aamco from now on. Had work done there twice and never had a single problem. So much for Ford mechanics actually knowing how to work on freaking Fords. More

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I’ve been using Fowler Ford for approximately 5 years and have had no complaints. I recently took my vehicle in for Sync update and the screen went black but after talking with Jon in the service department, have had no complaints. I recently took my vehicle in for Sync update and the screen went black but after talking with Jon in the service department, they picked up my vehicle from home and had it repaired the same day. I’m very pleased with how they treated me as a valued customer and took care of me. I will continue to use Fowler Ford. Thank you! More

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We had a quick, painless, and pressure free buying experience! We didn’t come in planning to buy, but we found a good deal that we couldn’t pass up. experience! We didn’t come in planning to buy, but we found a good deal that we couldn’t pass up. More

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