Dealership Experience
3 yrs, 1 mo
Industry Experience
24 yrs, 5 mos
206 Reviews
Write a Review206 Reviews of Joleen Hanson
June 13, 2024
We decided on the spur of the moment to stop in Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I knew one of them had a couple additional features, which I wanted. I was impressed that Tony Laplant had the less expensive one parked in front of the dealership - not pushing the highest priced one. Once we determined we liked a Buick he brought the other one up and we took it for a ride. He explained all the new awesome technology it has and answered all of our questions. We also met the owner, Jeff Sell, and a long time happy customer who owns the same kind of vehicle we were looking at. Joleen was terrific at getting all the documents explained and signed. Everyone there had extremely high energy and it was actually a fun experience to be at West Metro. What was particularly nice is that they were all truly sincere. Although we have purchased quite a few new vehicles over the years, West Metro is the only dealer who ever shipped us an appreciation gift. However, the greatest part is that my beautiful Buick Enclave Avenir is a pleasure to drive and we can’t wait to take it on road trips. It’s like driving on a cloud! More
Other Employees Tagged: Tony LaPlant, Jeff Sell
June 13, 2024
Friendly people not pushy Worked with Cory he was good Gave us what we wanted for our trade in good Gave us what we wanted for our trade in More
Other Employees Tagged: Corey Nelson
June 08, 2024
Great service and friendly support. Quick wrap up with purchase - would definitely recommend and come back! Quick wrap up with purchase - would definitely recommend and come back! More
Other Employees Tagged: Kent Kalkbrenner
June 07, 2024
Kent was amazing ! Very attentive and responses very quick to any concerns or questions. Overall I would rate them 11/10 if possible Their team at west Metro is Great . Very attentive and responses very quick to any concerns or questions. Overall I would rate them 11/10 if possible Their team at west Metro is Great . More
Other Employees Tagged: Kurt Bruhn, Kent Kalkbrenner
June 06, 2024
A wonderful buying experience at West Metro Buick GMC. I highly recommend them and will be checking back for our next vehicle purchase I highly recommend them and will be checking back for our next vehicle purchase More
Other Employees Tagged: Corey Nelson
June 05, 2024
Dropped a truck off to get service and we ended up leaving with 2 new trucks. Great dealership. Great experience again. leaving with 2 new trucks. Great dealership. Great experience again. More
Other Employees Tagged: Jeff Sell, Jeff Tischner
June 01, 2024
Kent is the best! He’s always so helpful and explains everything great!!! The whole dealership is very friendly. This is my favorite dealership because of Kent!! Quick He’s always so helpful and explains everything great!!! The whole dealership is very friendly. This is my favorite dealership because of Kent!! Quick and easy process with great prices! More
Other Employees Tagged: Jared Nebel, Kent Kalkbrenner
May 31, 2024
Great staff…. great car buying experience…friendly, knowledgable, came away very satisfied with our purchase. great car buying experience…friendly, knowledgable, came away very satisfied with our purchase. More
Other Employees Tagged: Corey Nelson, Todd Knickerbocker, Jeff Sell
May 25, 2024
I love my new GMC Terrain I’m grateful to Tony for his patience with us and so happy to get the deal done. Just think three vehicles in 2 months from this family patience with us and so happy to get the deal done. Just think three vehicles in 2 months from this family More
Other Employees Tagged: Tony LaPlant
May 25, 2024
Everyone we met was very courteous, very knowledgeable and very helpful. It was the exact experience you would want with a major purchase. and very helpful. It was the exact experience you would want with a major purchase. More
Other Employees Tagged: Corey Nelson, Bryan Schwinghammer
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