Johny Calle | Page 18

INCREDIBLE SERVICE!! The team at HGreg Orlando made my first car buying experience a breeze! Jamel made it clear from the start that the buying process would be transparen The team at HGreg Orlando made my first car buying experience a breeze! Jamel made it clear from the start that the buying process would be transparent and easy, and that everything could be questioned about the vehicles that I was interested in, even prior to the test drive. I am incredibly happy with the service that I received, and would recommend this dealership to anyone! Thank you all so much!! More

Report | Print

HGreg-Orlando “Joke” We visit the Orlando location, the salesman’s and finance guy was great! Very disappointed with management, the vehicle purchased had paint underne We visit the Orlando location, the salesman’s and finance guy was great! Very disappointed with management, the vehicle purchased had paint underneath. The dealer never noticed ( so they claim) we already were home when we noticed the paint. We contacted the salesman “Glenn” watch was great and undersnding to fixing the problem. HGreg manager George, refuse to approve a company to remove the paint and they insisted on picking up the vehicle in doing it themselves. They picked up the car and after talking to George the manager, I explained that we wanted the paint removed and that to please ensure the cars clear coat was not damaged. He ensured me he was overseeing the whole process and would send pics or a video before the car was delivered. Needless to say they never happen After 48 hours with the car in their possession, the car was delivered. The car still had paint underneath and I noticed and some of the clear coat was Peel the back. I contacted George regarding this issue and his reply was we’ve done everything we can. I was very upset and frustrated, Nevertheless The facility looks amazing all the talk white glove treatment but their customer service sucks. I would never do business or recommend buying any vehicles with this company. I was inconvenience with having to get a rental, received the car back with paint and clear coat damaged. Because the company placed a vehicle on their lot there was not show room ready, after knowing there was paint under the car. Me and my husband were out of pocket for A rental and removal of the paint and touch up on the clearcoat. Our salesman followed up, and was very disappointed how management handle this issue and stated he would be talking with upper management. As of today no one has contacted us. If you want to purchase a vehicle take your business elsewhere!!! More

by castrillo2779 Verified Customer Verified Customer

Report | Print

Great way to buy a vehicle. Knowledgeable sales person that took time to listen and explained all of our options. We were very satisfied with the vehicle that we choose. Several Knowledgeable sales person that took time to listen and explained all of our options. We were very satisfied with the vehicle that we choose. Several days after purchase we found a leaky tire and worn brakes. HGreg repaired the tire and replaced brake pads with no additional cost. No questions asked even though the vehicle was purchased “as is -no warranty”. Stop by and have a look. They have many vehicles to choose from. More

by Ford-buyer Verified Customer Verified Customer

Report | Print

Overall Good Experience Good ee effort trying to satisfy your needs specially Mr. Johny Calle very responsive. Understand they store just opened needs to be more organized wi Good ee effort trying to satisfy your needs specially Mr. Johny Calle very responsive. Understand they store just opened needs to be more organized within the internal procedures. but good service overall. Mr. Tasevski went above and beyond to satisfy our petitions. More

by aghealthinsurance Verified Customer Verified Customer

Report | Print

I had a very good experience. Geraldo Venegad was awesome My experience was great. Gerald Venegas was awesome. Everyone was helpful I’ll be back in six months to get my SUV I Will be looking My experience was great. Gerald Venegas was awesome. Everyone was helpful I’ll be back in six months to get my SUV I Will be looking More

by RHONDA.KELLY0404 Verified Customer Verified Customer

Report | Print

Very good experience! We have a great experience with the process and was very well explain by our sales representative. We will come back for our next car. We have a great experience with the process and was very well explain by our sales representative. We will come back for our next car. More

by rlvelez928 Verified Customer Verified Customer

Report | Print

Great experience Great experience. Straight forward process. Full transparency. From sales to financing to insurance assistance, smooth and great experience. Will reco Great experience. Straight forward process. Full transparency. From sales to financing to insurance assistance, smooth and great experience. Will recommend this delearship to friends and family. More

by BBENKIRAN Verified Customer Verified Customer

Report | Print

A couple issues but overall it was OK The 3 issues were that when I came in to pick up the car after being financed I was promised to be out of there in 45 minutes I was there for 2 1/2 The 3 issues were that when I came in to pick up the car after being financed I was promised to be out of there in 45 minutes I was there for 2 1/2 hours, also promised the car was going to be detailed but the wheels are covered with brake dust and dirt, for buying a Mazerati I thought at least I could have it detailed and the oil and filter changed neither one were done. Dan More

by DANIOSUA Verified Customer Verified Customer

Report | Print

Jamel G & D.T. I had a great experience picking out a car with these guys. No pressure to buy. Friendly easy going car shopping. Thanks Jamel G and Darrrell T. I had a great experience picking out a car with these guys. No pressure to buy. Friendly easy going car shopping. Thanks Jamel G and Darrrell T. More

Report | Print

Great Dealership Great dealership chuck was always there to answer all my questions with the car and helped me made the best decision without any type of pressure. Great dealership chuck was always there to answer all my questions with the car and helped me made the best decision without any type of pressure. More

Report | Print