Johnnel Santos
Johnnel Santos at Findlay Acura

Johnnel Santos

Service Consultant

Findlay Acura

315 Auto Mall Dr
Henderson, NV 89014

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Johnnel Santos

October 28, 2025

Dealership Rating
Employee Rating

This place is like home, friendly people, great coffee and multiple tv’s. I have never dealt with a dealership like this, I truly enjoy going there. More

by BRADMUILENBURG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rodriguez

Oct 28, 2025

Findlay Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Acura, we look forward to having you as a valued customer for many years to come!

October 25, 2025

Dealership Rating
Employee Rating

John Santos was very helpful and efficient in getting my new battery installation completed in a timely manner. Courteous, pleasant and helpful. More

by MCNABALA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Findlay Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2025

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Employee Rating

Jay in service was very helpful in explaining the services done to my car and the bill More

by KERBY620
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 25, 2025

Findlay Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

Dealership Rating
Employee Rating

The service department at Henderson auto Mall Acura dealership. Is exceptional as soon as a vehicle arrives the service team are walking up to greet you and to find out what’s needed. They are profe More

by TAMMY363WEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Michael Rodriguez, Chris Hernandez , Christian Viray, Gus

Oct 17, 2025

Findlay Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2025

Dealership Rating
Employee Rating

Jay is tremendous to work with! I appreciate his communication and responsiveness any time I need something. More

by STEPHENBURNIAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lupe Castro, Noe Garcia-Lopez

Oct 17, 2025

Findlay Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 12, 2025

Dealership Rating
Employee Rating

The service center at Findlay Acura is the greatest. The service Advisors are always willing to help and go out of their way to assist. They are friendly, honest and respectful in all aspects. I neve More

by JUSD1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2025

Findlay Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.

October 04, 2025

Dealership Rating
Employee Rating

Mike Rodriguez was excellent as was everyone else, as always. This is one of the best dealerships I have ever had the pleasure of visiting. I cannot say enough good things about the great professionals h More

by MUMTAZNIAZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Michael Rodriguez, Chris Hernandez , Christian Viray

Oct 04, 2025

Findlay Acura responded

Thank you for choosing Findlay Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2025

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I had an excellent experience with this car service! Thank you Tod for your great customer service!! More

by TRIESHAC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Michael Rodriguez , Christian Viray

Sep 27, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2025

Dealership Rating
Employee Rating

Jay, our service man was extremely helpful. Excellent communication! Also very accommodating with all our questions! More

by VIVIANPETTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Michael Rodriguez, Chris Hernandez , Christian Viray

Sep 24, 2025

Findlay Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2025

Dealership Rating
Employee Rating

I always feel welcome and treated right and with open arms every time when I visit and get the help I need when I come in. More

by ADALBERTO NERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Michael Rodriguez, Chris Hernandez , Christian Viray, Gus

Sep 14, 2025

Findlay Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!

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