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John Wilson
John Wilson at Folsom Lake Hyundai
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John Wilson

Service Manager

Folsom Lake Hyundai

12530 Auto Mall Cir
Folsom, CA 95630

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of John Wilson

July 31, 2024

Dealership Rating
Employee Rating

Very pleasant and knowledgeable as to why you came in and also clean waiting area. More

by debraroe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Folsom Lake Hyundai responded

Debra, your kind review warms our hearts! Thank you from the Folsom Lake Hyundai Team.

July 24, 2024

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Employee Rating

Jim got me in and without a problem. He went over the bill when I got back to pick up my car. Did an excellent job. More

by rulbricht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2024

Folsom Lake Hyundai responded

We're glad to hear Jim provided excellent service and made your visit smooth at Folsom Lake Hyundai. Thanks for sharing your experience!

June 20, 2024

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Employee Rating

Very friendly customer related dealership. . Great service and they have a nice waiting room while you wait for your vehicle. More

by terry.cooper69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service advisor Mark

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Jun 21, 2024

Folsom Lake Hyundai responded

Thank you for the positive feedback, Terry! We're glad to hear that our team at Folsom Lake Hyundai provided great service and a comfortable waiting area. We appreciate your support!

June 05, 2024

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Employee Rating

The service of all the people contacted at the dealer was excelent at all levels More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Lambert, David Lowrance, Nicolas Jonson, Jeff "Oz" Oswald, Langston Dennis, Jermaine Evans, Jamal Mahmoud

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Jun 06, 2024

Folsom Lake Hyundai responded

Rob, thank you for reaching out to Folsom Lake Hyundai and leaving us a five-star review!

May 30, 2024

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Employee Rating

Service was excellent as usual. My advisor Mark was professional and kept me informed as service progressed. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2024

Folsom Lake Hyundai responded

Robert, we're glad to hear that Mark provided excellent service and kept you informed throughout your visit at Folsom Lake Hyundai. Thanks for the positive feedback!

May 20, 2024

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Employee Rating

Very good in technical recommendations. Honest and accommodating to every questions related to vehicle concerns. Excellent service advisor. More

by gods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Folsom Lake Hyundai responded

We're glad to know you found our technical recommendations helpful and appreciated the honesty of our service advisors at Folsom Lake Hyundai. We strive to be accommodating and answer all vehicle-related questions thoroughly. Thanks for your review!

May 01, 2024

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Employee Rating

Bogard sales rep was the best best and if anyone goes to Hyundai in Folsom, they need to ask for him, his professionalism kindness and caring really made the deal. They’re lucky to have them and will refer More

by Jstergion4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff "Oz" Oswald, Jermaine Evans

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May 02, 2024

Folsom Lake Hyundai responded

We're delighted to know that Bogard provided you with such a great experience at Folsom Lake Hyundai. Thanks for your kind words and referrals!

March 31, 2024

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Employee Rating

Maria is friendly, very helpful, and competent. She helped me getting to the bottom of my concerns More

by Pavlisan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Folsom Lake Hyundai responded

The team at Folsom Lake Hyundai loves seeing great reviews! Thank you!

February 25, 2024

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Employee Rating

Jett provide excellent customer service and even called an uber to take me home and back to pick my car up More

by Cjays7611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Folsom Lake Hyundai responded

We're glad to know that Jett provided excellent service and made your experience at Folsom Lake Hyundai a convenient one. Thanks for sharing this positive feedback!

February 13, 2024

Dealership Rating
Employee Rating

They have always done what is needed and offer future problems without feeling pressured. Friendly service. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Valenica /5010

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Feb 14, 2024

Folsom Lake Hyundai responded

Bill, we're glad to know you've found our service at Folsom Lake Hyundai friendly and pressure-free. We always aim for transparency with potential issues. Thanks for the review!

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