John Weicherding | Page 24

The first time I went to the dealership we couldn't close the deal, but the following day John called me back and we were able to make the deal on my car. So glad he called back ! The process didn't take lon the deal, but the following day John called me back and we were able to make the deal on my car. So glad he called back ! The process didn't take long and I was out of the dealership in a reasonable amount of time. More

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Our original purchase was put on hold Tuesday, but John came through on Wednesday with a definite vehicle for us to purchase. We drove from Melbourne to Tampa and purchased a Ford Mustang Mach E Premium a came through on Wednesday with a definite vehicle for us to purchase. We drove from Melbourne to Tampa and purchased a Ford Mustang Mach E Premium and Joshua went over the screen apps and help us get acquainted with our new vehicle. Excellent service from John and Joshua. More

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John was very kind and got right to the point, he was able to do me favors for getting me my car delivered next day. Big Thanks to John and Tucci for helping me get the car I wanted with a few easy steps able to do me favors for getting me my car delivered next day. Big Thanks to John and Tucci for helping me get the car I wanted with a few easy steps. More

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They were very quick with response times, very friendly, extremely helpful, and got me the car that I wanted with no issues. Will definitely be recommending this dealership and will be going there again for extremely helpful, and got me the car that I wanted with no issues. Will definitely be recommending this dealership and will be going there again for future car trade ins and purchases. More

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Time for light cream a very good I would definitely go back to the Ford dealership for my truck needs back to the Ford dealership for my truck needs More

by fsoto9597 Verified Customer Verified Customer

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John was GREAT! He’s very candid and extremely helpful. He made my overall experience with Elder Ford smooth and easy and I highly recommend them. Thanks again John, He’s very candid and extremely helpful. He made my overall experience with Elder Ford smooth and easy and I highly recommend them. Thanks again John, I really love my Corvette; she’s a real beauty. More

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Thanks John, the Maverick is awesome and you were great to work with, definitely coming to you for our next Ford!!!! to work with, definitely coming to you for our next Ford!!!! More

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I purchased a used 2021 F250. The entire transaction was handled vis text, email, and Phone calls. The first time I laid eyes on my truck was when it was delivered to my home in C The entire transaction was handled vis text, email, and Phone calls. The first time I laid eyes on my truck was when it was delivered to my home in California. The staff was courteous, friendly, and professional. More

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I ordered a new 2022 Maverick from Elder Ford and the salesman that took the order was not with the dealership when delivered. However, John Weicherding completed the transaction in a courteous and profe salesman that took the order was not with the dealership when delivered. However, John Weicherding completed the transaction in a courteous and professional manner. Also, Robert Tucci in finance was very knowledgeable and friendly. More

by HGMCDONALD1348 Verified Customer Verified Customer

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On April 18,2022, I purchased a used Ford F-450 at the Elder Ford of Tampa. I was received and treated with poor service by John Weicherding at the dealership. When I did the walk around the truck, there Elder Ford of Tampa. I was received and treated with poor service by John Weicherding at the dealership. When I did the walk around the truck, there were a few things missing (rugs,headrest,extra key) from the truck and expressed them to Mr. Weicherding. The answer given to me that it was nothing they can do since that’s how they sale it. I was disappointed at the purchased process since it was rushed, ruched,rushed and unnecessary comments of how long my wife was taking to add the truck to our insurance. Also for the financial representative Brian, he did not understand about the apportioned plates and being sarcastic of what I was telling him. He was still lost even when his manager came to explain about the plates. I questioned their off road insurance, however his answer was that I did a lot of money. Regardless of how much I make, there is no reason for Brian to make sarcastic comments. The only person that stood out for me was a Hispanic gentleman over in parts that helped me to get the rugs, since I was asked him if they have it. Mr, Weicherding said during the walk around that they did not have at the dealership. When the Hispanic gentleman over in parts brought me the rugs, Mr. Weicherding and a Magee of sales got upset and their expressions changed. Then, they told me that if I gave them a good review, they would help me to get another key, since the truck has only one. As soon as I got home with the truck, I noticed the front glass was cracked. They hid the cracked glass with a Ford sticker. After paying $74,000 for a used truck, I expected to have rugs, headrest, an extra key, the gps and bluetooth cleared ( they had the previous owner info). I am very disappointed and shocked from what happened. The situation was very irritating. Elder Ford of Tampa needs to educate and display better customer service. More

by ericrios1977 Verified Customer Verified Customer

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