John Vang | Page 11

Great service, great sales people ( Janet Carlson) going Great service, great sales people ( Janet Carlson) going to miss her very much. I would always talk to her when I was in for service. Great service, great sales people ( Janet Carlson) going to miss her very much. I would always talk to her when I was in for service. More

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great attention and service I worked with John Vang when I leased a new 2019 CRV in July, 2019. I received good attention, felt I received a good deal, and I am happy with the v I worked with John Vang when I leased a new 2019 CRV in July, 2019. I received good attention, felt I received a good deal, and I am happy with the vehicle and the experience. More

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Professional Salesperson John did a great job, this is the third car we purchased from him. I would highly recommend John if you are looking for a new car, he is very knowled John did a great job, this is the third car we purchased from him. I would highly recommend John if you are looking for a new car, he is very knowledgeable, helpful, patient and friendly.. More

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Easy honest sales transaction This is the sixth car I've purchased from John Vang at this dealership. He has always been knowledgeable, understanding, and honest. Every transacti This is the sixth car I've purchased from John Vang at this dealership. He has always been knowledgeable, understanding, and honest. Every transaction (and vehicle) has been trouble free. I never purchase a vehicle without first coming here. If you fail to include this dealership in search of vehicles, you are doing yourself a disservice. Couldn't be happier. Will definitely purchase from here (and John Vang) again. More

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Very bad experience Everything went okay till it got to the finance department. A buyers order was prepared with wrong county name, documentation fee added to price of ca Everything went okay till it got to the finance department. A buyers order was prepared with wrong county name, documentation fee added to price of car for sales tax calculation, and inflated registration fee. When errors were pointed out, the finance manager refused to make corrections saying they were so advised by their titling company. She wanted a thousand dollars deposit on the car but refused to take the card number. Finally she used her "managerial discretion" not to sell the car to me!!! Really incredible. Very very very bad experience. More

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Efficient and friendly service. Walked on the lot a 3pm and left at 6pm in my Honda CRV. John Vang knowledgeable and polite! Let me know I could call him anytime I had a question about my vehicle😊 and left at 6pm in my Honda CRV. John Vang knowledgeable and polite! Let me know I could call him anytime I had a question about my vehicle😊 More

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We found the car we wanted and John Vang was quite helpful arranging the sale.He also let us know that anytime we had questions about any of the features of the vehicle we coul and John Vang was quite helpful arranging the sale.He also let us know that anytime we had questions about any of the features of the vehicle we could contact him. More

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Car Purchase Our salesman, John Vang, was wonderful to work with, very informative, personable and willing to take the extra time to find the car that fit our need Our salesman, John Vang, was wonderful to work with, very informative, personable and willing to take the extra time to find the car that fit our needs. More

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My worst car dealership experience I called in to check if they have a vehicle in stock. John took the call and told me that he will follow up with me and will meet me at the dealership I called in to check if they have a vehicle in stock. John took the call and told me that he will follow up with me and will meet me at the dealership. However, when I reached there, he was not present and did not let me know ahead of time that the listed vehicle had hail damage on it otherwise I wouldn't have driven 25 miles from my home to look at it. Chris Goetz is the salesperson who worked with me in the absence of John and he was by far the worst car salesperson I have ever worked with. His demeanor was extremely rude and not at all customer friendly. I am actually surprised that Luther group hired this man and made him a car salesman at their dealership? In the last 5 or 6 years, I always try working with Luther given their excellent customer service and so far I have worked with Luther dealership three times in the past (Luther White Bear Acura, Luther Burnsville Volkswagen, and Luther Brookdale Honda). When I went to Luther Hopkins, I was hoping for the same Luther experience but the way Chris Goetz dealt with me is making me question my relationship with them. Seriously disappointed. More

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Very friendly and knowledgeable Great customer service. Made it easy. Found the car I wanted online, got help right away, financing was quick and easy. Love my new Honda!!! Great customer service. Made it easy. Found the car I wanted online, got help right away, financing was quick and easy. Love my new Honda!!! More

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