John Vang | Page 11

Car Purchase Our salesman, John Vang, was wonderful to work with, very informative, personable and willing to take the extra time to find the car that fit our need Our salesman, John Vang, was wonderful to work with, very informative, personable and willing to take the extra time to find the car that fit our needs. More

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My worst car dealership experience I called in to check if they have a vehicle in stock. John took the call and told me that he will follow up with me and will meet me at the dealership I called in to check if they have a vehicle in stock. John took the call and told me that he will follow up with me and will meet me at the dealership. However, when I reached there, he was not present and did not let me know ahead of time that the listed vehicle had hail damage on it otherwise I wouldn't have driven 25 miles from my home to look at it. Chris Goetz is the salesperson who worked with me in the absence of John and he was by far the worst car salesperson I have ever worked with. His demeanor was extremely rude and not at all customer friendly. I am actually surprised that Luther group hired this man and made him a car salesman at their dealership? In the last 5 or 6 years, I always try working with Luther given their excellent customer service and so far I have worked with Luther dealership three times in the past (Luther White Bear Acura, Luther Burnsville Volkswagen, and Luther Brookdale Honda). When I went to Luther Hopkins, I was hoping for the same Luther experience but the way Chris Goetz dealt with me is making me question my relationship with them. Seriously disappointed. More

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Very friendly and knowledgeable Great customer service. Made it easy. Found the car I wanted online, got help right away, financing was quick and easy. Love my new Honda!!! Great customer service. Made it easy. Found the car I wanted online, got help right away, financing was quick and easy. Love my new Honda!!! More

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John Vang is awesome. We have purchased multiple cars from John Vang over the years. He is helpful, knowledgeable, and courteous. There was no pressure involved. I highly r We have purchased multiple cars from John Vang over the years. He is helpful, knowledgeable, and courteous. There was no pressure involved. I highly recommend this dealership. More

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Awesome car buying experience with John Started working with John on looking at getting a used vehicle, then looked at new cars. He is very knowledgeable and explained all the changes from Started working with John on looking at getting a used vehicle, then looked at new cars. He is very knowledgeable and explained all the changes from my previous vehicle that are in the newer 2016-2019 models. He is extremely professional, and I felt comfortable asking any question. I would definitely recommend working with him on getting a new or used vehicle. More

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Great service. Friendly service, comfortable setting, good deal. The used car was clean and in good shape. Everything went well with the sale. Thank you for a good Friendly service, comfortable setting, good deal. The used car was clean and in good shape. Everything went well with the sale. Thank you for a good car buying experience. More

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Great experience with John Vang We just returned to Hopkins Honda to purchase another Accord from John Vang. It was actually 9 years to the day that we bought our first car from him. We just returned to Hopkins Honda to purchase another Accord from John Vang. It was actually 9 years to the day that we bought our first car from him. He is great to work with, honest, and comprehensive in his work. Highly recommended! More

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Best, quick service! I needed a car immediately and I was able to walk into the dealership, and walk out with a new, used car in just a few hours! John was kind, helpful, I needed a car immediately and I was able to walk into the dealership, and walk out with a new, used car in just a few hours! John was kind, helpful, and knowledgeable and able to give me exactly what I was looking for! I was honestly nervous about the process, but the dealership made the process easy and personable. I would absolutely recommend this dealership to anyone looking for a new or used car! More

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Paying attention to detail. John Vang was very honest and helped use process the car and price we planned on buying. He paid attention to detail in regards to the cars we looked John Vang was very honest and helped use process the car and price we planned on buying. He paid attention to detail in regards to the cars we looked at. More

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For sales and service, Hopkins Honda is a class act. A class act, indeed, from the sale with John to service representatives Donna and A. J. ; Hopkins Honda makes me feel valued, comfortable and confid A class act, indeed, from the sale with John to service representatives Donna and A. J. ; Hopkins Honda makes me feel valued, comfortable and confident that my car is the right one for me. More

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