John Timmons | Page 133

Outstanding buying experience! Couldn't be more impressed! The entire team at Four Stars is awesome! They are all extremely patient, knowledgeable, and transparent through the entire shopping and buying proce The entire team at Four Stars is awesome! They are all extremely patient, knowledgeable, and transparent through the entire shopping and buying process. I must have gone in on five separate occasions trying to gauge price, compare colors/options/features/accessories, make up my mind on what I actually wanted vs. what I thought I wanted, and so on. Cristian was incredibly patient through the entire experience, across my many visits. On several occasions, I told him I wanted to keep thinking about the decision. He didn't try to chase me as I left, ask what it would take to get me to buy today, or any other acts of dealer desperation; we simply put a pin in the deal where we left off, and I came back later (this happened 3 or 4 times). When I finally came to my decision, all of the terms and trade-in value previously negotiated were honored without question or hesitation. When Cristian got tied up with another customer, John kept me company as I crawled around a 4Runner inside and out. (It was below freezing that day, so they brought what I wanted into the service bay so I could take as long as I needed without freezing). John is extremely friendly, knowledgeable about all things Toyota, and was simply a pleasure to talk to. The negotiations weren't stressful or pressuring, despite how deep I tried to cut them on the price I was willing to pay. Dell was very transparent about pricing, costs, and so on, and didn't try to BS me in any way, alter any of the financing terms or hide pricing to make it look like I was paying less just to make a deal. He was very straight forward, and didn't try any of the usual dealer tricks like, "I'm actually losing money selling it you at this price..." or any of that other nonsense. We were able to work out a great deal on a 2018 4Runner I bought, and the Tacoma I traded in. I used USAA's Car Buying service, which made things even easier for all of us, and secured me the best deal possible. My financing was pre-arranged with USAA so the actual buying process took all of 5 minutes. They offered insurance and warranty options, but didn't try to push upgrades or make any attempt to squeeze more money out of the deal. Cristian, John, and Dell made for a great experience, and certainly worked hard to earn the business they deserve. Kelly, the owner, talked to me a few times throughout the process, and was also a pleasure to talk to. I can't say enough great things about everyone here!! Car salesman are like lawyers; 99% give the rest a bad name. The crew at Four Stars Toyota is definitely in the 1% that doesn't deserve the stereotype, and I would recommend them to anyone! More

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New 4Runner owner Very knowledgeable on Toyota vehicles..answered all questions and friendly with zero pressure...would and have recommended to family and friends... Th Very knowledgeable on Toyota vehicles..answered all questions and friendly with zero pressure...would and have recommended to family and friends... Thank you John and the team at Four Stars Toyota! More

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Awesome service This dealership has performed all of the scheduled maintenance on my previous car. My experiences have always been positive. So I chose them for my ne This dealership has performed all of the scheduled maintenance on my previous car. My experiences have always been positive. So I chose them for my new car purchase. They are awesome to work with. Definitely will keep my business! More

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Great Expeience I came in with a particular car in mind. They were very helpful and answered all my questions. I came out with the car I wanted and with a price I c I came in with a particular car in mind. They were very helpful and answered all my questions. I came out with the car I wanted and with a price I could live with. I have told all my friends about them and encouraged them to go see them for their car needs. More

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Returning Customer We recently purchased a Highlander from FourStars Toyota. This is our third vehicle purchased from this Toyota dealership. We continue to purchase fro We recently purchased a Highlander from FourStars Toyota. This is our third vehicle purchased from this Toyota dealership. We continue to purchase from this dealership because we really like the quality of the vehicles, but we also like how we are treated by the staff. We had a few concerns before we made our purchase, and the staff listened to our concerns. They addressed these concerns in a very professional manner, and we felt at ease with their solutions. We are very pleased with our purchase and will continue to go to this dealership for future purchases. More

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Window tint There was a problem with added window tint that exceeded the limits for inspection in Texas. John Timmons took care of the problem so that my new High There was a problem with added window tint that exceeded the limits for inspection in Texas. John Timmons took care of the problem so that my new Highlander will pass inspection. I think the tint was a asset to the vehicle. More

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Keeps getting better every time! I was unhappy with my previous car and called John to ask about trading it in for another 4Runner (this will be my 3rd). From the moment I called him I was unhappy with my previous car and called John to ask about trading it in for another 4Runner (this will be my 3rd). From the moment I called him, to the moment I drove off in my new 4Runner, was absolutely great! John was super nice and helpful, as was Gary! I will never trade with any other dealership! More

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Awesome straight to the point to sell We have used this dealership for years 15 or more. First place we go because service and friendliness and fairness. # one in our book always! We have used this dealership for years 15 or more. First place we go because service and friendliness and fairness. # one in our book always! More

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Best Dealership I've purchased from in 50 years of buying I've bought two vehicles from this dealership in the last 9 months. They have been the best buying experiences I've ever had and we chose to make a 5 I've bought two vehicles from this dealership in the last 9 months. They have been the best buying experiences I've ever had and we chose to make a 5 hour round trip to buy from Four Stars. Dealers we bought from in metro areas aren't as easy to deal with, charge more, and add on fee after fee when you're ready to close. This dealer doesn't do that. In addition to the great, straight forward deals we have made, they have made those purchases the most painless I've ever had. Salesman John Timmons, has been the most knowledgeable I've dealt with in my 50 years of buying cars. More

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Good experience I've always driven a pickup but was impressed by the 4 runner, John was very knowledgable answered all my questions. He let me take my time,definitely I've always driven a pickup but was impressed by the 4 runner, John was very knowledgable answered all my questions. He let me take my time,definitely was not a pushy salesperson, which was a factor in my decision to buy. More

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